Erick Blaise Well

Experience

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  Chipotle Mexican Grill

  Jan 2008 - Jan 2011

  General Manager

  • Supervised operations to ensure productive and efficient workflow and performance.• Scheduled accordingly by properly planning, controlling, monitoring, and adjusting business operations to fit fluctuating demand.• Drafted annual budget in accordance with company guidelines; completed monthly profit and loss statements to note alignment or discrepancies with forecasted business operations.• Hired crew and managers to support needs and deliver consistent and swift service. (you talk about training in a separate bullet point)• Performed accurate inventory counts and placed orders to reduce waste and promote lean management; conducted monthly audit of store to ensure company standards were met.• Reduced monthly customer complaint and resolution ratio by providing the best quality products, and fast, accurate delivery.• Trained and empowered crew to solve minor customer complaints immediately without having to rely on a manager, expediting customer service and increasing satisfaction. • Promoted and contributed to community awareness by hosting local sports teams, nonprofit community organizations, and nearby business; developed business by communicating with new businesses and offering promotions. Lihat lebih sedikit

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  SPEEDWAY SUPERAMERICA LLC

  Apr 2011 - Jan 2013

  Shift Lead

  • Executed excellent operations and customer service by keeping store clean, stocked, and organized, allowing customers to shop efficiently, reducing their time at the store.• Supervised operations and personnel to ensure smooth workflow and reliable, friendly service.• Addressed customer concerns to promote customer retention. • Audited vendor invoices to confirm deliveries matched orders.• Managed cash oversight by counting drawers at shift start, consolidating sales, and balancing collected revenue and sales at shift end. • Conducted inventory to mitigate theft and control costs; ordered supplies indicated by count and restocked items to ensure customers were resourced. Lihat lebih sedikit

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  Venture Express Inc

  Mar 2013 - Apr 2021

  CDL A Shuttle Driver

  Inspected equipment, and performed delivery of inventory to assigned client in a safe and timely manner. Follow all DOT regulations.

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  Enterprise Holdings

  Mar 2018 - Jan 2018

  Sales Management trainee

  Customer service and Sales growth.

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  American Red Cross

  Feb 2019 - now

  Government Liaison Volunteer
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  International Risk Assessment and Consulting LLC (IRAC)

  Jan 2020 - now

  Consultant
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  Franklin County Emergency Management and Homeland Security

  Feb 2020 - now

  Intern
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  Franklin County Public Health

  Apr 2021 - now

  Emergency Preparedness Planner