Emily Kitchens

Experience

• 

  Hy-Vee, Inc.

  Mar 2011 - Jan 2014

  Bakery Clerk

  -Recognized for two Secret Shopper Evaluations – received 100% ratings both times-Created personalized cake orders through detail oriented ordering process-Produced customized cakes by following detailed cake orders-Organized and regulated input and output of bakery displays

• 

  Kansas State University

  Aug 2011 - Aug 2013

  Dining Services/Student Employee

  -Regulated the input and output of students as to not overcrowd building

• 

  Denny's

  Jan 2014 - Jun 2015

  Server

  -Observed families interactions to meet their needs throughout their visit

• 

  Carmike Cinemas

  Nov 2014 - Mar 2016

  Associate

  -Guided customers through the ordering process to ensure guest satisfaction and maximum savings-Assisted new employees learn company polices and good work ethic

• 

  PepperJax Grill

  Nov 2014 - Jul 2015

  Cook

  -Created a personalized order for customer through active listening-Finished cooking order and delivered prepared food item to customer in a timely manner-Assessed work environment to contribute to areas needing aid to ensure the shift ran smoothly

• 

  Chili's

  Jul 2015 - Sept 2016

  Server

  -Practiced multi-tasking while meeting deadlines-Achieved guest satisfaction by maintaining attention to detail -Demonstrated company practices through training new employees

• 

  Big Lakes Developmental Ctr

  Oct 2016 - Dec 2017

  Direct Support Professional

  -Directly supports adult individuals with intellectual and developmental disabilities -Encourages clients to be autonomous and practicing life skills-Plans a structured day to ensure the clients maximum benefit-Adaptability through quickly changing/escalating events throughout the day-Aids clients with tasks that are outside of their physical abilities

• 

  Oak Grove Preschool

  Dec 2017 - Jul 2018

  Assistant Preschool Teacher

  -Collaborates with the Lead Teacher on lesson plans-Mediates discrepancies between students-Coaches students on valuable life and communication skills-Actively communicates with cooperating teachers and parents about students well being-Assists Lead Teacher with guiding students through lessons and activities

• 

  Wyandot, Inc./PACES

  Aug 2018 - Jan 2019

  Youth Case Manager

  -Develops treatment plan for clients-Supports client and family in development of coping skills to reduce mental health symptoms-Active on the job learning -Maintains timely documentation of clients progress

• 

  The University of Kansas Health System

  Jan 2019 - Jul 2020

  Patient Registration Representative

  -Register and Check-In patients in clinic with high patient volume.-Assists patients in communicating with physicians and nurses in regards to their healthcare.-Verifies and promptly updates patient demographic and insurance information.-Organizes and monitors patient charts for healthcare providers.-Implements active listening and problem solving to benefit patient care.

• 

  McKeever’s Market and Eatery

  Jul 2020 - Jun 2022

  Cake Decorator
• 

  McLain's Bakery + Market

  Jun 2022 - now

  Cake Baker