Shivam Mudgal

Shivam Mudgal

Customer Service Sales Representative

Followers of Shivam Mudgal1000 followers
location of Shivam MudgalDelhi, India

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  • Timeline

  • About me

    Building Business at Agoda

  • Education

    • Seneca Polytechnic

      2016 - 2017
      PGDM In Global Hospitality Business Development Hospitality Administration/Management A (Honour’s Roll)

      Activities and Societies: Formulated and designed business communication and marketing model for Palm Holdings Corporation for The Inn at Calypso Cay

    • Guru Gobind Singh Indraprastha University

      2012 - 2015
      Bachelor's degree Communications 85%
    • Fanshawe College

      2015 - 2016
      PGDM In Client / Guest Relations Hospitality Administration/Management A+ ( Dean’s Honour’s Roll )
  • Experience

    • JW Marriott

      May 2016 - Sept 2016
      Customer Service Sales Representative
    • Bank of America

      Apr 2017 - Sept 2017
      Credit Analyst

      Credit counselling and payment solutions advisor . Presenting business development solutions to credit and business card holders.

    • Pind Balluchi

      Nov 2017 - Nov 2022
      Business Development and Operations Manager

      A complex role to identify financial objectives along with business growth. Immense use of leadership skills with right amount of vendor management skills, sales skills and correct interpretation.

    • MiStay - India's Largest Hourly Hotels

      Jan 2023 - Apr 2024
      Partner Success Specialist Delhi NCR / Mumbai

      1. Market Study : Study the hotel supply landscape of the respective cities as per territory, map with the existing partner network, and set the plan/ roadmap with the timeline as per priority for new partnerships. 2. New Hotel Partnership : Reach out to and meet new hotels as per the plan, pitch the concept of MiStay and partnership proposal, do the contracting and get the hotels on-boarded at MiStay platform. 3. Relationship Management : Manage very healthy relationships with all the partner hotels in the respective territories by periodically meeting them and collaborating with them to maximize their sales revenue from them: 4. Brand Visibility : Maximize the visibility of MiStay brand in its respective territory by ensuring MiStay brand collaterals are placed at all partner hotels and by representing MiStay in various relevant events/ tradeshows, etc. 5. Alliances Partnerships : Identify and execute other potential partnerships in the respective territory based on synergies to boost sales. Show less

    • Agoda

      Apr 2024 - now
      Partner Executive

      Part of a team of creative entrepreneurs that develop solutions for Agoda’s emerging and high-growth accommodation partners. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new products to increase the visibility of Agoda, introduce more travelers to our great products and services and deliver significant revenues to the overall business. Show less

  • Licenses & Certifications

    • Smart Serve

      Smart Serve Ontario
      Mar 2017
  • Honors & Awards

    • Awarded to Shivam Mudgal
      Certificate of graduation Bank of America Jun 2017 Certificate awarded for the knowledge and skill exemplified in Bank Of America training.
    • Awarded to Shivam Mudgal
      President's Honour Fanshawe College Nov 2016 Recognition for academic excellence
    • Awarded to Shivam Mudgal
      Scholar's list Indraprastha University Jul 2015 Addition to the scholar's list for academic excellence