
Katherine Hudson
Outbound Call Centre Organiser

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About me
Culture Change Specialist | PhD Student | Wear it Purple Founder | Lead Consultant | Knitter 🧶| Behavioural Change, Research, Negotiation, Project Management, Public Speaking
Education

Improv Theatre Sydney
2024 - 2024Level 6: The Show Acting N/A
Improv Theatre Sydney
2024 - 2024Level 5: The Harold Acting N/A
Improv Theatre Sydney
2024 - 2024Level 4: La Ronde Acting N/a
Improv Theatre Sydney
2024 - 2024Level 3: The Stage Acting N/a
Improv Theatre Sydney
2022 - 2022Level 2: The Character The Arts n/a
Burwood Girls High School
2006 - 2011High School Certificate English Literature (British and Commonwealth)الأنشطة والجمعيات:Wear it Purple. Anti-Discrimination Alliance. Gay Straight Alliance. Debating Team. Public Speaking. School band. Wood wind ensemble.
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Universitas Gadjah Mada (UGM)
2015 - 2015Exchange Semester Indonesian language
University of Technology Sydney
2020 - 2020Graduate Certificate in Behavioural Economics Economics GPA: 6.50 WAM: 87.00
University of Sydney
2013 - 2017Bachelor of Arts (Honours) Southeast Asian Studies First Classالأنشطة والجمعيات:Drama - University of Sydney Dramatics Society and University of Technology Sydney Backstage, Young Labour, Australian Indonesian Youth Association. I received the following honours and awards: Asian Students' Council's 1963 Festival of Asia Prize for Proficiency in Indonesian; I appear on University of Sydney Deans' Lists of Academic Excellence; and I appear on University of Sydney Honour Roll.

University of Technology Sydney
2024 - 2028Doctor of Philosophy - PhD Business
Experience

CPSU-PSU Group
Jun 2016 - Oct 2016Outbound Call Centre OrganiserIn this role, I assisted members with administrative inquiries. Informed members of upcoming industrial action. Assisted in membership retention. Processed membership payments.

The University of Western Australia
Apr 2018 - Nov 2018I tutored the subject ASIA4101 The Evolution of Asian Studies at the University of Western Australia. This subject was for students completing their Honours year in Asian Studies. In this role, I facilitated classes which involved reading, synthesizing and presenting sociological and anthropological theory. I marked and gave feedback on essays. I assisted students with queries during my consultation hour.Key achievement:--> I'm proud that all students passed the course with a credit or above عرض أقل
Tutor
Jun 2018 - Nov 2018Research Assistant
Apr 2018 - Aug 2018

Heath Services Union
Nov 2020 - Dec 2020Outbound Call Centre OrganiserI updated member details in the database, processed membership payments, informed members of union campaigns, and assisted in membership retention.

Capgemini Invent
Jan 2021 - nowI am passionate about inclusive change. I have worked as a change manager for a range of clients including banks, a supermarket, a manufacturer, and a utilities provider. The focus of my role is to prepare employees for technology changes through strategic communication and effective training.Key project achievements:--> 2022 Promoted to Lead Consultant --> At 2 large Australian banks across approximately 10 projects, I have created deliverables for all change stages. I have: set the change strategy for projects; created training resources and facilitated training sessions; and developed communication approaches and artefacts.Key cultural achievements:--> 2023 active member of Interfirm & part of an Interfirm working group on trans and gender diverse inclusion--> 2023 British Consulate Panellist, Sydney World Pride--> 2022 Pride in Practice keynote speaker--> 2022 Sapphire Network panellist--> 2022 Network of women panellist & Workshop facilitator--> 2021 - 2023 National co-chair of OUTfrontAwards:--> 2022 Culture Builder Award عرض أقل Key project achievements:--> I worked as a change manager on technology transformation for an Energy and Utilities provider. I organised a network of change champions, created deliverables including a change impact assessment and a training needs analysis & devised the hypercare reporting system.--> I devised a campaign to encourage the adoption of a new communication system at a manufacturer. As part of this work, I created messaging, graphics, companywide emails, and targeted communications.Key cultural achievements:--> 2021 - 2023 National co-chair of OUTfrontAwards:--> 2021 OUTfront Community Award Winner--> 2021 Culture Builder Award recipient--> 2021 Inventor of the Quarter Award recipient عرض أقل
Lead Consultant - Change Management & LGBTIQA+ Community Group Co-Chair
Jul 2022 - nowConsultant - Change Management & LGBTIQA+ Community Group Co-Chair
Jan 2021 - Jul 2022

The Australian Fabians
Jan 2023 - nowBoard MemberI am a member of the board for both the NSW Fabians and the Australian Fabians.
Licenses & Certifications
- View certificate

Certified SAFe® 5 Practitioner
Scaled Agile, Inc.Dec 2021 
Responsible Service of Alcohol
Service NSWMar 2020- View certificate

Excel Skills for Business: Essentials
CourseraMar 2022 - View certificate

Impact from digital transformation: A Nano course
CourseraOct 2021 - View certificate

Leading transformations: Manage change
CourseraJan 2022 - View certificate

Design Thinking for Innovation
CourseraJul 2021 - View certificate

Fashion as Design
CourseraSept 2021 
Working with Children Check
Service NSWMay 2020- View certificate

Agile Meets Design Thinking
CourseraApr 2020 
Standard Mental Health First Aider
Mental Health First Aid AustraliaNov 2021
Honors & Awards
- Awarded to Katherine HudsonHuman Rights Heroes Campaign Finalists Australian Human Rights Commission Dec 2020 Part of the team at Addi Road Food Pantry recognized as finalists in the Human Rights Heroes Campaign
- Awarded to Katherine HudsonAwards For Excellence in Innovation Sydney Gay and Lesbian Mardi Gras Apr 2020 Katherine Hudson was appointed the role of general stalls coordinator, knowing how much work was involved and still wanted to help the organisation. Katherine worked full-time for weeks and dealt with some very difficult situations without it getting to her. Katherine is a very diplomatic, smart and caring volunteer that always has other volunteers and the organisation at the front of her mind whilst multitasking hundreds of stall organisers. Despite having multiple tasks to complete, Katherine… Show more Katherine Hudson was appointed the role of general stalls coordinator, knowing how much work was involved and still wanted to help the organisation. Katherine worked full-time for weeks and dealt with some very difficult situations without it getting to her. Katherine is a very diplomatic, smart and caring volunteer that always has other volunteers and the organisation at the front of her mind whilst multitasking hundreds of stall organisers. Despite having multiple tasks to complete, Katherine was also always bringing baked goods for the team, showing a true dedication and care to the organisation and our people.https://www.mardigras.org.au/news/2020-mardi-gras-volunteers-award-winners Show less
- Awarded to Katherine HudsonAsian Students' Council's 1963 Festival of Asia Prize for Proficiency in Indonesian Studies Third Level The University of Sydney May 2015 For Proficiency in Indonesian
- Awarded to Katherine HudsonNSW Young Labor David Burnett Memorial Award NSW Young Labor 2015
- Awarded to Katherine HudsonACON Honour Award ACON 2013
- Awarded to Katherine HudsonAustralian Defence Force Long Tan Leadership and Teamwork Award Australian Defence Force 2011
- Awarded to Katherine HudsonMarie Bashir Peace Awards, recognising the achievements of young women in the community Governor Marie Bashir 2011 Highly Commended
- Awarded to Katherine HudsonRotary Recognition of Youth Awards Rotary 2011 Highly Commended
- Awarded to Katherine HudsonSenior Writer’s Award Burwood Girls High School 2011
- Awarded to Katherine HudsonSpecial award for work done promoting student welfare Lenovo 2011
- Awarded to Katherine HudsonAustralian Defence Force Long Tan Leadership and Teamwork Award Australian Defence Force 2010
- Awarded to Katherine HudsonPrincipal’s Award for Leadership Burwood Girls High School 2010
- Awarded to Katherine HudsonPrincipal’s Award for Community Service Burwood Girls High School 2008
- Awarded to Katherine HudsonPrincipal’s Citizenship Award Stanmore Public School 2005
Volunteer Experience
Co-founder
Issued by Wear It Purple on Sept 2010
Associated with Katherine HudsonFood Pantry Volunteer
Issued by Addison Road Community Organisation on Sept 2020
Associated with Katherine HudsonFair Day Stalls Coordinator
Issued by Sydney Gay and Lesbian Mardi Gras on Oct 2019
Associated with Katherine HudsonUniMentor Volunteer
Issued by The University of Western Australia on Jun 2018
Associated with Katherine HudsonCommunity Visitors Scheme Volunteer
Issued by Red Cross on Jan 2016
Associated with Katherine HudsonGuest Speaker
Issued by NSW Youth Parliament on Jan 2015
Associated with Katherine HudsonGuest Speaker
Issued by Kirawee High School on Jan 2015
Associated with Katherine HudsonPresident
Issued by Wear it Purple on Sept 2010
Associated with Katherine Hudson
Languages
- enEnglish
- inIndonesian
- frFrench
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