
Kenneth A. Quiles Rivera
Temporary Academic Couseling Assistant

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About me
Chemistry Tutor at PSE UPRA
Education

Central College UNI
2020 - 2020Certification Art of Customer Service and TelemarketingA certification supplied by Central College UNI in Corozal, Puerto Rico and backed by the Consorcio del Noroeste in Arecibo, Puerto Rico.This course and certification is given to people who have been displaced and/or unemployed, as a help to find jobs in retail stores and places with specialization in customer service and telemarketing.

Escuela Superior Juan Alejo de Arizmendi
2008 - 2011High School High School Diploma 4.00Activities and Societies: Banda Escolar de Quebradillas

University of Puerto Rico-Mayaguez
2011 - 2017Bachelor of Science - BS Chemical Engineering - Minor in Pharmaceutical Engineering 3.05Activities and Societies: Banda Sinfónica UPRA, Banda Colegial (Marcha), Banda Colegial (Concierto)

Inter American University of Puerto Rico, San German Campus
2024 -Master of Education - MEd Chemistry 4.0
Experience

UPR Arecibo
Aug 2011 - May 2013Temporary Academic Couseling AssistantThe job responsibility was to counsel students in the classes they needed to take for the following semesters in the first two years of the Articulated Transfer Engineering Program whenever the Counselor was not available. 70% of the students in the 2011-2012 year transferred successfully in the allotted timeframe.

Grupo Traslado Ingenieria UPRA
Aug 2011 - May 2013LeaderThe job responsibilities were to employ skills in strategic thinking, long-term planning, provide material needed for meetings, tutoring for exams to around 20-40 students, among others. Percentage of passing grades in the General Chemistry for Engineers (QUIM3001-3004) course rose by approximately 30-50%

UPRM Band and Orchestra Department
Aug 2014 - May 2017• Recruiting and training new members for the euphonium section of the marching band.• In charge of teaching new section members the musical repertoire and marching band fundamentals.• Coordinating sectional rehearsals in order to set up or review the musical partitures to ensure the highest quality of performance on any of the scheduled activities.• Evaluate and monitor the performance of section members carrying out individual auditions and group auditions to determine how well the student knows the repertoire. Show less
Euphonium Section Leader (2016-2017)
Aug 2016 - May 2017Marching/Concert Band Musician
Aug 2013 - May 2017Euphonium Section Leader (2014-2015)
Aug 2014 - Jun 2015

College of Engineering - UPRM
Aug 2015 - Jul 2017Chemistry Undergraduate Research StudentInvestigación en Quimica bajo el Dr. Nairmen Mina, con el tema de los efectos y las interacciones de los hidrocarburos policíclicos aromáticos en el ADN y la formación de aductos carcinógenos.Presentación de poster fue hecha en la actividad del XXI Sigma Xi Poster Presentation el 19 de abril de 2016 en el Edificio de Química en UPRM.Undergraduate Research in Chemistry under the tutelage of Dr. Nairmen Mina, which the research topic is the effect and interactions of polycyclic aromatic hyrdocarbon compounds on the DNA and the formation of carcinogenic adducts.Poster presentation was made in the XXI Sigma Xi Poster Presentation on April 19th, 2016 in the Chemistry Building at UPRM. Show less

Financial Aid Department, Work-Study Office, UPRM
Aug 2016 - May 2017Chemical Preparation Lab Technician- Maintain inventory of chemicals- Insert and register new chemicals brought to the building- Prepare solutions for the Chemistry laboratory classes and distribute chemicals to other departments.- Organize paperwork and receipts according to the system provided.

Tutor
Mar 2018 - Dec 2020Private TutorWork as a private tutor for students starting from second to twelfth grade and undergraduate students.All tutoring sessions are one on one to make learning be more efficient.Classes range from General Sciences, Math, English, Spanish, Social Studies and Electives (Music, Physical Education, etc.) for middle school and high school, and General Chemistry 1 and 2, Analytical Chemistry, Precalculus, Calculus 1 and 2, General Biology 1 and 2, and Basic/Intermediate/Advance English Courses of college. Show less

JCPenney
Jun 2018 - Dec 2018Cashier (Part Time)As a Cashier we are accountable for the customer service and sales experience including: maintaining checkout standards; assisting with general operations such as Omnichannel, recovery and inventory; and upholding performance standards relative to shrink/safety and meeting performance standards associated with the role.ResponsibilitiesCustomer Service & Sales – Greets and assists customers while providing excellent customer service. Demonstrates WORTH behaviors consistently. Partners where needed for additional support. Actively and enthusiastic engages customer while working to resolve problems and assist with credit, rewards and gift card programs. Promotes Findmore and other programs intended to drive sales and enhance customer service.Checkout Standards – Completes checkout processes including returns and re-ticketing. Assists with the signing and merchandising standards at all checkouts while stocking and merchandising Impulse Fixtures and replenishment. Proactively calls for assistance when additional help is needed in checkout. Utilizes Point of Sale on Mobile Warrior device to support line management.General Operations – Assists with Omnichannel efforts as needed. Assists with recovery, put backs and fitting room maintenance as needed. Participates in annual inventory processes.Performance Standards – Supports company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including (but not limited to) the company’s iCAP program, product and service sales, customer service, profit, productivity, and attendance. Show less

Farmacia San Antonio / Consorcio Norte Central
Aug 2020 - Mar 2021Delivery DriverFull Time employee under a special program offered by Consorcio Norte Central. Customer Service and General Floor Operations - Greets and assists customers while providing excellent customer service in the pharmacy.Inventory and Orders - Help enter the merchandise brought to the pharmacy to the inventory system and catalogue the orders in the Microsoft Dynamics POS system.Specialized Sales and Services - Provides specialized help on the sale of electronic lottery, sending and receiving faxes, the construction, drafting and printing of resumés and school work, etc.Prescription Delivery to Patients - Delivering the prescription medicines to the clients directly to their homes, picking up the prescription orders and delivering the "Over the Counter" (OTC) orders made through the medical plans. Show less

Farmacias San Antonio
Mar 2021 - Jun 2022Head Delivery DriverPart Time employee directly with the Pharmacy after the special program offered by Consorcio Norte Central ended.Prescription Delivery to Patients - Delivering the prescription medicines to the clients directly to their homes, picking up the prescription orders and delivering the "Over the Counter" (OTC) orders made through the medical plans. Basic use of Rx30 is used for accessing the delivery route patients and submitting their signatures on the system.Customer Service and General Floor Operations - Greets and assists customers while providing excellent customer service in the pharmacy. Show less

University of Puerto Rico, Arecibo
Sept 2022 - nowAdministrative Assistant I / Chemistry Tutor PSEAs Chemistry tutor, I offer tutoring to first- and second year students on the General Chemistry I courses (QUIM3131-QUIM3133) and Integrated Chemistry I courses (TEQU3001-3002) in conjunction with Introduction to Chemical Engineering Technology (TEQU3105). For the Second Semester, I offer tutoring of the General Chemistry II courses (QUIM3132-3134), Integrated Chemistry II (TEQU 3003-3004) and Chemistry Applied to Nursing courses (QUIM3051-3052).In this second year of service, I added Analytical Chemistry (QUIM3025-3026), Organic Chemistry for Biology I and II (QUIM3461-QUIM3464), Fundamentals of Organic Chemistry (QUIM3450-3451), and the Chemistry for Veterinary Sciences (QUIM3141). On my third year, I also took charge of some tutoring groups of Pre-Basic Math (MATE0008), Algebra (MATE3004), Math for Social Sciences (MATE3001) and Pre-Calculus II (MATE3172).Como tutor de Quíimica, ofrezco tutorías a estudiantes de primer y segundo años en los cursos de Química General I (QUIM3131-QUIM3133) y Química Integrada I (TEQU3001-3002), en conjunto con el curso de Introducción a la Tecnología de Ingeniería Qúimica (TEQU3105) durante el primer semestre. En el Segundo Semestre, ofrezco tutorías de Química General II (QUIM3132-3134), Química Integrada II (QUIM3003-3004), y Química Aplicada a Enfermería (QUIM3051-3052).Durante este segundo año de servicio, también añadí Química Analítica(QUIM3025-3026), Química Organica para Biologos I y II (QUIM3461-QUIM3464), Fundamentos de Química Organica (QUIM3450-3451), y Química de Ciencias Veterinarias (QUIM3141). En mi tercer año de servicio, tomé algunos grupos de tutorías de Matemática Pre-básica (MATE 0008), Algebra (MATE 3004), Matemáticas de Ciencias Sociales (MATE3001) y Pre-Cálculo II (MATE3172) Show less
Licenses & Certifications
- View certificate

Engineering System Designs: Qualification Planning
AlisonOct 2024 - View certificate

Engineering Project Management
AlisonOct 2024 
Project Management Essentials Certification
Management & Strategy InstituteSept 2024.webp)
Lean Six Sigma White Belt Certification
The Council for Six Sigma Certification (CSSC)Aug 2022- View certificate

CS50 Python course certificate
CS50Apr 2024 .webp)
Six Sigma White Belt Certification
The Council for Six Sigma Certification (CSSC)Aug 2022
OSHA Outreach Training for General Industry - 10 hour
US DEPARTMENT OF LABOR OSHAApr 2022- View certificate

ELA906 - SAChE Certificate Program: Dust Explosion Control
American Institute of Chemical EngineersOct 2015 
Pharmaceutical Engineering Certification
University of Puerto Rico-MayaguezJul 2017
Volunteer Experience
Sector Leader 1 - Quebradillas
Issued by AJEC Camuy on Aug 2025
Associated with Kenneth A. Quiles RiveraBombardinista
Issued by Banda Comunitaria de Isabela on Oct 2023
Associated with Kenneth A. Quiles RiveraPrayer Group Member
Issued by Samaritan's Purse on Sept 2019
Associated with Kenneth A. Quiles RiveraColaborador de Tesorería
Issued by AJEC Camuy on Aug 2023
Associated with Kenneth A. Quiles RiveraTesorero
Issued by Departamento de Educación Cristiana y Familia, Distrito Camuy on Jan 2022
Associated with Kenneth A. Quiles RiveraVocal Junta Administrativa
Issued by Departamento de Educación Cristiana y Familia, Distrito Camuy on Jan 2020
Associated with Kenneth A. Quiles RiveraSector 1 (Quebradillas) Leader
Issued by AJEC Camuy on Aug 2019
Associated with Kenneth A. Quiles RiveraCamp Helper
Issued by Iglesia de Dios Pentecostal M.I. Bo. San José on Jul 2019
Associated with Kenneth A. Quiles RiveraEmpacador
Issued by Agencia de Servicios Sociales Pentecostales on Oct 2018
Associated with Kenneth A. Quiles RiveraCamp Helper
Issued by Iglesia de Dios Pentecostal M.I. San Jose on Jul 2018
Associated with Kenneth A. Quiles RiveraCoast Cleaning 2016 with Scuba Dogs PR
Issued by Future Pharmacists Association on Sept 2016
Associated with Kenneth A. Quiles RiveraEuphonium Player
Issued by UPRA Symphonic Band on Mar 2011
Associated with Kenneth A. Quiles Rivera
Languages
- esEspañol
- inInglés
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