Benjamin Vanner

Experience

• 

  Farmers Insurance

  Mar 2012 - Jul 2013

  Customer Service Representative
• 

  Ross Stores, Inc.

  Jun 2014 - Jan 2019

  Corporate Facilities Clerk
• 

  SmartZip Analytics Inc

  Feb 2019 - Apr 2020

  IT Support Specialist

  Serve as the primary IT professional on site handling all-tier incoming ticketsManage hybrid Windows and Linux infrastructureBuild, monitor, scale, and secure cloud IaaS and MySQL databases in AWSPartner with developers for releases on dev/stage/prod environments to our SaaSServe as primary administrator for Atlassian, BitBucket, JIRA, ConfluenceBackup and decommission existing VMware servers as needed

• 

  ZNetworks ltd

  Jul 2020 - Mar 2021

  Field Technician

  Provide Help Desk support to end-users of Windows and Mac operating systemsProvide on-site support to clients for hardware, software, and peripheral needsAnswer questions about product features and configurations; resolve usage problemsPerform hardware refreshes of networking equipment, PCs, PC componentsGenerate, present, and complete projects for issues beyond scope of Help Desk support

• 

  HAERT Program

  Sept 2020 - now

  DevOps Engineer

  Build and maintain application architecture in AWSSupport platform providing coursework to 10,000+ usersBuild solutions and lower costs utilizing many AWS resources; EC2, RDS, IAM, etc

• 

  Privo - A Navisite Company

  Mar 2021 - Aug 2022

  DevOps Engineer
• 

  RapidScale Powered by Logicworks

  Aug 2022 - now

  • Senior Cloud Engineer

    Apr 2023 - now

  • Senior Cloud Engineer

    Aug 2022 - Nov 2023

  • Cloud Systems Engineer

    Aug 2022 - Jul 2023