Julie Bruce

Experience

• 

  Universal DataProducts

  Jan 1995 - Jan 1996

  Printer Sales Rep
• 

  Cyberlog International, Inc

  Jan 1998 - Jun 1999

  Technical Writer

  Create and distribute user, technical and training manuals using Microsoft Word, Microsoft Front Page, and Adaptec Easy CD Creator Deluxe Version 4.0. Create Standard Operating Procedures using Microsoft Word.

• 

  Nortel Networks

  Jun 1999 - Jun 2001

  Technical Writer

  Provide product documentation using Adobe FrameMaker, Adobe Acrobat, Quadralay WebWorks Publisher, Full Shot and Robohelp. Identify, coordinate and manage all documentation requirements for the San Antonio office. Create and test user, technical and installation manuals. Establish a schedule of deliverables and update using FileMaker Pro and Microsoft Project. Develop content with subject matter experts using Microsoft Word.

• 

  US Courts

  Jul 2001 - Jun 2023

  Technical Writer

  Provide product documentation using Adobe FrameMaker, Adobe Acrobat, Quadralay WebWorks Publisher, DreamWeaver, Visio, and WordPerfect. Reformat and rewrite Standard Operating Procedures. Work with another Technical Writer to develop documentation standards and guidelines.

• 

  Administrative Office of the United States Courts

  Jul 2023 - now

  ECCC Work Team Lead

  Facilitate communications between the EOC and Program Offices. Notify courts of service disruptions and system outages.