Muhammad Shoaib Nasir

Experience

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  Zong CMPak Ltd

  Jan 2011 - Jul 2011

  Customer Service Officer

   Facilitation of customers, resolving the problem of customer’s online and provides courteous, helpful customer service. Achieving the targets on daily basis assigned by the top management. Determine customer needs, suggesting services to meet their personal needs. Cross-sell and promote products and services Manage AHT and call targets on Daily basis

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  Habib Bank Limited

  Jul 2011 - Sept 2013

  Retail Banking Officer

   All types of Account Opening and Data Feeding into the System  To maintain good customer relationships  To answer a number of more complex queries from the customers and solve the problems  Besides looking after the personal loans, credit cards, auto loans (Consumer Products)  Besides looking after the Islamic Banking Products

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  The Bank of Punjab

  Sept 2013 - May 2015

  Branch Operations Manager

  • Supervise activities of the branch. • Bring in new customers and boosts profits • Create and analyze management information and reports. • Coordinate activities among different branches all over the country. • Help make policies. • Set targets and ensure they are met. • Train and supervise staff. • Hire and terminate staff according to needs. • Interact with local chambers of commerce, development agencies, solicitors, accountants. • Handle customer complaints. • Market and publicize new and existing products and services introduced by the bank. • Follow all banking polices as determined by the board of directors or owners of the bank.• Deposit Mobilization and cross selling Show less

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  Dunia Finance

  Jul 2015 - Jul 2016

  Relationship Officer

  To reach potential customers for offering loan productsTo convince target market for business development of companyDoor-to-door marketingEnhance personal relationships To meet the targets assigned by management and earn incentives

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  Commercial Bank of Dubai

  Aug 2016 - Jan 2017

  Relationship Officer

  To reach potential customers for offering loan productsTo convince target market for business development of companyLeads generation and conversion of leads into loans Enhance personal relationships To meet the targets assigned by management and earn incentives

• 

  Standard Chartered Bank

  Aug 2017 - Apr 2019

  Relationship Manager
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  Bank Alfalah Limited

  Apr 2019 - Apr 2024

  Relationship Manager
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  Mashreq

  Jun 2024 - now

  Credit Officer