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Ronnie Reji

Ronnie Reji

Management Intern

Followers of Ronnie Reji948 followers
location of Ronnie RejiBirmingham, England, United Kingdom

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  • Timeline

  • About me

    Operations Specialist at Amazon

  • Education

    • University of Birmingham

      2019 - 2020
      Masters in Management Merit

      Activities and Societies: Dissertation- The Impact of CSR Practices on the Coffee Industry Societies - Malayali Society, Indian Society, Start-up club Scholarship- Birmingham Business School Postgraduate Taught Scholarship Modules include Environmental Business, Research Methods, Strategic Management, OperationsManagement, Contemporary Issues in Management, Organisational Behaviour, International Business, Service Operations Management, Value Chain Outsourcing and Procurement, Strategic Leadership, Entrepreneurship: Business Startup, Innovation Management

    • Loyola College

      2014 - 2017
      Bachelor's degree Accounting and Finance, Business Management First Class

      Activities and Societies: Societies -Enviro Club, All India Catholic University Federation (AICUF), Activities-Community Development and student training program(Outreach) Internship- Kotak Mahindra Bank Financial Accounting, Business Environment and Ethics, General Economics, Business Statistics, Business Management, Business Law, Life issues and coping strategies, Company Accounts, Corporate Secretarial Practice, Cost Accounting, Entrepreneurship opportunity analysis, Logistics and Supply Chain Management, Human Resource Management, Strategic Marketing Management, Sales Management

    • Sheffield Hallam University

      2022 - 2023
      Master of Business Administration - MBA

      Activities and Societies: Scholarship- Transform Together Scholarship for demonstrating excellent academic achievement. Modules Include: Developing Personal and Professional Leadership Practice, Managing Strategy, Enterprise, Strategic Global HRM and Decision Making, Business Operations and Process Management, Leadership and ChangeConsultancy Project- Developed a business case development for Sheffield City Council for £800k as part of the £24.1million town fund to request the build of hydrotherapy the pool at Stocksbridge Leisure Centre.

    • Institute of Management Accountants

      -
      Certified Management Accounting

      Part-1- Financial Planning, Performance, and Analytics:External Financial Reporting Decisions, Planning, Budgeting, and Forecasting, Performance Management, Cost Management, Internal Controls, Technology and AnalyticsPart-2- Strategic Financial ManagementFinancial Statement Analysis, Corporate Finance, Decision Analysis, Risk Management,Investment Decisions, Professional Ethics

  • Experience

    • Jaguar

      May 2015 - Jun 2015
      Management Intern

    • Kotak Mahindra Bank

      Dec 2016 - Feb 2017
      Management Intern

    • JDNT & Associates

      Aug 2017 - Jun 2019
      Project Management Officer

    • University of Birmingham

      Sept 2019 - Nov 2021

      • Masters Graduate

        Sept 2020 - Nov 2021

      • Post Graduate Academic Assistant

        Apr 2020 - Sept 2020

      • Masters Student

        Sept 2019 - Sept 2020

    • Arc Hospitality Recruitment

      Feb 2020 - Jan 2022
      Hospitality Supervisor

    • SPAR International

      Apr 2020 - Nov 2020

      • Store Supervisor

        Jul 2020 - Nov 2020

      • Store Assistant

        Apr 2020 - Jul 2020

    • HelloFresh

      Apr 2021 - Sept 2021
      Warehouse Coordinator

    • Awesome Healthcare Solutions

      Jan 2022 - Mar 2022
      Manager, Programs, Complaints and Compliance

    • Birmingham 2022 Commonwealth Games

      Jun 2022 - Aug 2022
      Deputy Manager-Venue Transport / Terminal A&D

    • Eight Times Eight

      Jan 2023 - Nov 2023
      Project Consultant

    • Amazon

      Nov 2023 - now

      • • Pioneered new team initiatives as the first member, contributing to the team's development and success, including process development, KPI creation, and defining objectives and vision in alignment with Sr. Management advice.• Own and lead strategic compliance projects on Chargeback within AF compliance team targeting AF controllable defects.• Developed and implemented project plans, ensuring alignment with overall compliance objectives and requirements.• Lead WBRs, MBRs involving senior management to discuss performance trends and strategic initiatives with in CB.• Collaborated with AF internal departments and stakeholders to understand AF controllable defect type- own scope, prioritize, and performance targets for cost/defect reduction projects.• Served as the main POC for AF controllable infractions, responsible for developing SOPs, coordinating internal stakeholders (AM’s retail team) to reduce customer defects and managing internal and external related queries.• Developed robust data and reporting capabilities to effectively measure and analyse the performance of partner programs and projects.• Conducted an in-depth analysis of ISAs related to carrier rescheduling within <24 hours, which resulted in €14M YTD supply chain costs. Identified root causes and improvement opportunities, including piloting process improvements that immediately reduced <24 hours CR defects for AF.• Successfully reduced & eliminated priority CST shipper defects by conducting in-depth analyses of past PO’s & implementing continuous education programs for AMs & shippers, utilizing comprehensive WoW and MoM defect data.Amazon Freight Compliance• Incidents• Claims• Chargebacks• Pallet exchange• Credit note• Defect type• Infractions • Standard Operating Procedure •Deep Dive Show less • Successfully facilitated the flow of information between AF team, shippers, carriers and external customers, ensuring proactive resolution of issues impacting customer experience through various Amazon internal tools.• Collaborated with internal teams to identify customer needs, analyse data, prioritize solutions and improve process.• Worked on Amazon internal tools including- SMC, FMC, WIMS, paragon from creating orders to managing disruption. • Collaborated with AF LTL internal teams including MS, t2t management, sort centres and order management and FC’s.• Conducted data analysis on various AF LTL trackers including ARN, manual sourcing, rescheduling and LTL defect tracker.• Took ownership and part of the OM team in achieving 100% paragon case, WIMs and AWS call SLAs in week 3 of 2024.• Successfully achieved 3DLT for 4th consecutive weeks, successfully sweeping and connecting volumes ensuring 93.5% in week 3 of all ARN's were delivered within the 3DLT window Show less

      • Support & Ops Specialist -Business Compliance Team

        Feb 2024 - now

      • Support & Ops Specialist-LTL

        Nov 2023 - Feb 2024

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Ronnie Reji
      Birmingham Business School Postgraduate Taught Scholarship University of Birmingham Jun 2019

  • Volunteer Experience

    • Volunteer- community Development and student training program

      Issued by Loyola College on Jun 2016
      Loyola CollegeAssociated with Ronnie Reji

    • Volunteer

      Issued by All India Catholic University Federation (AICUF) on Sept 2014
      All India Catholic University Federation (AICUF)Associated with Ronnie Reji

    • Coordinator Of Volunteers

      Issued by Rotary International on Oct 2014
      Rotary InternationalAssociated with Ronnie Reji