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Niraj Sabnis

Niraj Sabnis

Sr. Tech Support

Followers of Niraj Sabnis292 followers
location of Niraj SabnisPune, Maharashtra, India

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  • Timeline

  • About me

    IT Service Manager / ITSM Consultant/ Project Manager / IT Operations Manager

  • Education

    • Sinhgad College, Lonavala from Pune University, Pune

      -
      Master Computer Application (MCA

    • RS College, Latur from SRTM University

      -
      Bachelor of Computer Science (BCS 2004

      & DISSERTATIONS Organisation : PLACEMENT SERVICE AUTOMATION SYSTEM Duration : 12 Weeks

  • Experience

    • IBM Global Process Services

      Jul 2008 - Apr 2015
      Sr. Tech Support

      Area of Expertise: • Service Delivery (Networking/Telecommunication).• Relationship Management (Support Groups / Delivery Leads).• Analysis of Technical Services (Root Cause / RFC).

    • Allianz Technology

      Apr 2015 - now

      Defect Delivery Management, process & service setup for delivery, Client & Stakeholder management Service Management, CPI Consultant, Service Set-up, People Management, Operations Management

      • Information Technology Service Delivery Manager

        Oct 2022 - now

      • Project Lead

        May 2020 - Oct 2022

      • Operations Team Lead

        Apr 2015 - Apr 2020

  • Licenses & Certifications

    • AWS Certified Cloud Practitioner

      Amazon Web Services (AWS)
      Nov 2022

    • ITIL V4

      AXELOS Global Best Practice
      Mar 2021

    • Giving and Receiving Feedback

      LinkedIn
      Oct 2020
      View certificate certificate

    • Six Sigma Foundations

      LinkedIn
      Jun 2020
      View certificate certificate

    • ITIL Service Transition (ITIL-ST)

      AXELOS Global Best Practice
      Jan 2017

    • What Is Scrum?

      LinkedIn
      Jun 2020
      View certificate certificate

    • IT Information Library Foundations Certification (ITIL)

      AXELOS Global Best Practice
      Oct 2019

    • ITIL Foundation Level

      AXELOS Global Best Practice
      Jan 2016

    • ITIL Continual Service Improvement (ITIL-CSI)

      AXELOS Global Best Practice
      Jan 2018

    • Building Accountability into Your Culture

      LinkedIn
      Jul 2018
      View certificate certificate

  • Honors & Awards

    • Awarded to Niraj Sabnis
      Quarter Award Winner for best performance Allianz Technology Management Team September 1, 2018