
Michael Boyd II
Flextronics, DSC AT&T Wireless

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About me
Mortgage Loan Officer and Real Estate Broker
Education

Harvard University
-Master of Arts - MA Cambridge
Norfolk State University
-Norfolk, VA
Experience

Store Manager
Jan 2015 - May 2015Flextronics, DSC AT&T Wireless• Supervised and coordinated the daily operational aspects of a prominent retail store location, ensuring the seamless flow of activities and optimizing productivity levels.• Diligently maintained and managed product inventory at the retail outlet, employing meticulous attention to detail to uphold stock levels and meet consumer demands effectively.• Skillfully addressed and resolved escalated customer inquiries and grievances, utilizing a proactive approach and exemplary communication skills to ensure swift resolutions and maintain customer satisfaction.• Demonstrated exceptional leadership prowess by spearheading the attainment of market leadership in Weekly Total Revenue (WTR) at the esteemed Columbus Retail location, showcasing strategic vision and execution excellence. Show less

Sales Manager
Jun 2015 - Jun 2019Capital City Car Brokers• Strategically orchestrated and managed the day-to-day operations within the wholesale department, implementing innovative solutions to enhance operational efficiency and drive profitability.• Oversaw and meticulously managed a robust inventory valued at over $250,000 on a daily basis, employing advanced inventory management techniques to optimize stock levels and minimize discrepancies.• Provided hands-on leadership and mentorship to a dynamic team of 17 sales representatives, fostering a collaborative work environment and cultivating a high-performance sales culture.• Held direct accountability for the end-to-end management of all transactions associated with used car sales, ensuring seamless execution and exceptional customer satisfaction through meticulous attention to detail and adherence to industry regulations. Show less

Finance Manager
Aug 2019 - Mar 2022Columbus Wheelhouse• Arranged intricate financing negotiations with precision and finesse, tailoring solutions to meet the unique requirements of each dealership customer, thereby solidifying long-term relationships.• Implemented robust inventory management protocols to oversee a substantial daily inventory surpassing $1,250,000, meticulously tracking stock levels and optimizing resource allocation for maximum profitability.• Provided comprehensive leadership and guidance to a diverse team of 17 sales representatives, cultivating a culture of accountability and achievement to consistently exceed sales objectives.• Delivered meticulous attention to detail in managing all aspects of lienholder and title transactions, ensuring seamless compliance with regulatory standards and maintaining impeccable documentation. Show less

Finance Manager
Jun 2023 - Feb 2024Spectrum Motor 1 LLC• Played a pivotal role in facilitating financing discussions with dealership clients, leveraging adept negotiation skills to secure favorable terms tailored to individual requirements.• Demonstrated proficiency in the meticulous oversight of daily inventory surpassing $4,250,000, implementing robust systems and protocols to optimize efficiency and accuracy.• Exercised strong leadership by directly managing a diverse team of over 40 personnel, fostering a collaborative environment conducive to achieving organizational goals.• Undertook full accountability for the seamless execution of all lienholder and title transactions, ensuring stringent compliance with regulatory standards and meticulous attention to detail throughout the process. Show less

REMAX Next Door
Oct 2023 - nowReal Estate Broker
Traditional Mortgage Banc, Inc.
Mar 2024 - nowSenior Mortgage Loan Officer
Licenses & Certifications

NLMS License
Columbus, OHMar 2024
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