Kishor Kumar Rajendiran

Experience

• 

  City Union Bank Ltd.

  Nov 2017 - May 2021

  Senior Relationship Officer
• 

  HDFC Bank

  May 2021 - now

  * Responsible for enforcing adherence to set standards of the bank and ensuring regulatory(external & internal) compliance.* Building and maintaining healthy business relations with high net worth and corporate clients,ensuring high customer satisfaction matrices by achieving delivery norms.* Responsible for creating a customer-focused approach for quick resolution of all queries and complaints.* Responsible for Cash transactions, Customer transactions and Lobby Management.* LTR monitoring, Welcome Calling process monitoring, Locker issuance and operation.* Supervising and Authorizing opening and processing of FDRS, DD/PO, RTGS, NEFT, Salary Uploads, Bulk NEFT, Accounts and Cash transactions and Ensure processing of the same as per the norms.* Handling products cross-sell along-with generating references from the customers for various products, thereby enhancing relationship with existing customers.* Cross selling of bank products and deepening existing relationships of the priority customers of the bank.* Forex Transactions both inward and outward remittance. Show less

  • Relationship Manager

    Sept 2022 - now

  • Deputy branch manager

    May 2021 - Sept 2022