Mauro Cavalli

Experience

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  Hotel Executive la Fiorita ****

  Jun 2015 - Sept 2015

  Receptionist front desk

  HOTEL 2000 PMS

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  Hotel Leoni ***

  Apr 2016 - Oct 2016

  Receptionist front desk

  HOTEL 2000 PMS

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  The Botanist Broadgate

  Oct 2016 - Mar 2017

  Bar Back - Bartender training

  It wasn't my job but I did it because I wanted to learn and improve my English. Late,early and double shifts, sometimes until 4am, it didn't matter. Here I grew up a lot because was my first experience in abroad.

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  Dorsett Hotel Shepherds Bush

  Mar 2017 - Mar 2017

  Night Receptionist front desk
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  Hotel Ariminum ****

  Apr 2017 - Dec 2017

  Front Desk Receptionist

  HOTEL AUTOMATION PMS Leisure (summer) - Business (winter)

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  ITH Hostels

  Feb 2018 - Feb 2018

  Volunteer as Front Desk Receptionist

  Volunteer as Receptionist ITH Beach Bungalow Surf Hostel 707 Reed Ave, San Diego, CA 92109, Stati UnitiCLOUDBED PMS - Leisure Short but unforgettable experienceThrough Workaway Website

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  Aqua Hotel Rimini

  Mar 2018 - Oct 2018

  Front Desk Receptionist

  4 Star Superior96 rooms (class,deluxe,quality and junior suite) Hotel 2000 PMSLeisure (summer) - Business (winter) Located in Marina Centro the symbol of the summer liveliness of the Riviera Adriatica and is famous all over the world for the wide and high-level range of accommodation facilities it offers.

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  Kakslauttanen Arctic Resort

  Nov 2018 - Mar 2019

  Front Desk Agent

  63 Large & Small Chalet, 65 Glass Igloo, 84 Kelo-Glass Igloos, 1 Luxury Kelo-Glass Igloo, 5 queen suite, 1 Wedding chamber and 1 Traditional House.High-Ranking costumers (Leisure mainly and Business)HOTELLINX PMS New tasks during this experience :1- Promote+sell winter activities and our services 2- Manage airport transfers3- Know all features of our accommodations and be aware of some difficulties that our guests could have about the weather.Winter Season

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  C-hotels Firenze-Roma-Milano-Rimini

  Apr 2019 - Sept 2019

  Front Desk Supervisor

  C-hotels ( Aiglon, Rimini )61 rooms (double economy, triple, quadruple)Leisure 4 front desk members Hotel Automation PMSVertical booking CHANNEL MANAGER-CROStampante RT per invio corrispettivi telematici from 1st July 2019 Main tasks:-Support team members in handling guest requests and enquires to ensure a positive outcome is achieved-Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments-Demonstrate a high level of customer service at all times-Maximize room occupancy and use up-selling techniques to promote hotel services and facilities-Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards-Assist other departments wherever necessary and maintain good working relationships with Team Members-Identify our goals to reach during the season Summer Season Show less

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  TITANKA! Spa

  Nov 2019 - Jan 2021

  Account manager | Web Marketing Strategist

  Performance Web Strategist ( 19 Hotels ) •Google Analytics •Google Ads •Facebook Business Manager•TITANKA! Back Office •MrPRENO

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  Hotel Bellini Riccione

  Feb 2021 - now

  General Manager

  Dopo anni di esperienza nel settore turistico, ho raggiunto il mio sogno: prendere in gestione un hotel nella mia amata Romagna, esattamente a Riccione.Il mio sogno si chiama Hotel Bellini Riccione, un hotel di 26 camere recentemente rinnovate e ideali per coppie, gruppi di giovani e famiglie che cercano una vacanza da spirito libero, senza pensieri e vincoli di orario.Scopri di più: www.hotelbelliniriccione.it

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  Hotel Selene

  Jan 2023 - now

  General Manager