Shirley Cao

Experience

• 

  Azbcreative

  Mar 2012 - Dec 2013

  Junior Event Coordinator and junior Stylist

  • Assisting the styling team with painting, flower arrangement and other assorted tasks• Research for new styling ideas• Researching the contact information of high end magazine/blog editors• Constructing spreadsheets • Meeting and greeting of guests into events• Working in a fast past environment for ‘bump-in’ and ‘bump- out’• Organising props for the event including packing and sending props to event location• Training and monitoring new employees and hospitality staffs• Stock and stock room management• The occasion organizing of paperwork• Ensure that all functions are efficient and all requirements are met• Communication with senior management to ensure the level of customer service is up to company standards and is consistent. Often followed up on customer feedback and carried out any other associated administration tasks as set by management.Clients:Master Chef Australia, Waterford Crystals, Australia’s Next top Model, Napro Hair care, Mad Pizza Newtown, Carling’s, Brown Forman (Alcohol brands including Jack Daniels, Gentleman Jack, Chambord, Woodford, Finlandia Vodka, Herradura, Southern Comfort and Appleton Rum), VISY Recycling, SunSCHine for Sydney Children’s Hospital and SONY foundations. Show less

• 

  Abyss Clothing

  Mar 2013 - Sept 2015

  Store Manager

  • Providing high quality customer service to increase sales, improve customer experience and create relationships and therefore encourage return business.• Money handling including cash, Eftpos, credit sales and refunds/exchanges.• Trade operations including open and close of store and balance of funds.• Working with management to improve operations, sales and profitability • Training new staff, delegating tasks and monitoring work practices and staff performance• Stock management, indexing and inventory administration and stock ordering• Assisting management in roster preparation, product merchandising, hiring new staff, theft prevention and resolving staff conflict. Show less

• 

  Servcorp

  Nov 2015 - Jun 2019

  About Servcorp: Servcorp provides serviced and virtual office solutions for business and companies across all sectors of various industries. Servcorp believes in taking a genuine interest in the growth and success of your business. For that reason, we focus on providing business solutions to help you save time, money, allowing you vital portability and flexibility to do business at any time.Our commitment is to give you the best locations, facilities, technology and people crucial to making your business successful. Today Servcorp is operating in 150 locations in 52 cities and across 21 countries including Australia, China, Singapore, Japan, Hong Kong, Malaysia, India, Philippines, Thailand, Turkey, Lebanon, Saudi Arabia, Qatar, Bahrain, UAE, USA, New Zealand, United Kingdom and Europe.Responsibilities include:• Covering reception and managing a busy switch for 250 + clients and ensuring call handling instructions followed.• Maintaining the floor by doing floor walks to ensure the facilities are in their 5-star standards.• Administrative tasks including binding, data entry, printing, filing etc.• Assisting with IT Support.• Inventory management and stock ordering.• Assisting team members with administrative tasks.• Assisting with events and functions.• Mail management and mail redirections.• Hospitality duties such as organising catering, setting up cutlery etc.• Making and managing meeting/boardroom room bookings.• Association with high-end clients from across all various industries.• Greeting and welcoming guests.• Maintaining courier packages.• Banking.• Selling Servcorp's services.• Ensuring client work is done to the highest standards.• Creating marketing database and assisting management with large mail outs through the knowledge of using mail merge.• Aiming/making management's set T&S amount by assisting clients with administration tasks and other ad hoc tasks.• Building rapport relationships with current/new clients. Show less

  • Senior Personal Assistant at Servcorp Chifley Tower (Awarded Secretary of the Year AUNZ)

    Apr 2018 - Jun 2019

  • Junior Personal Assistant at Servcorp Chifley Tower

    May 2017 - Apr 2018

  • Office Assistant at Servcorp Chifley Tower

    Nov 2015 - May 2017
• 

  Jones Partners | Insolvency & Restructuring

  Jul 2019 - May 2021

  • Executive and Marketing Assistant

    Nov 2020 - May 2021

  • Personal Assistant and Team Secretary

    Jul 2019 - Nov 2020
• 

  Reid Campbell

  Jun 2022 - now

  Executive and Marketing Assistant

  Architectural practice is a collaborative creative process integrating knowledge, skill and rigorous practical application. At Reid Campbell we aim to create buildings and spaces that work beautifully, effectively and responsibly for both their occupiers and for the environment.We believe in an inclusive approach to design, where the sharing of knowledge and expertise, and the exchange of ideas is integral to the creative process.