Edilberto DeJesus

Experience

• 

  US Navy

  Oct 2007 - May 2015

  Maintained daily operations for Barbershop, Vending machine maintenance, Retail store and Record-keeping for the Retail store. Supervised and trained 4 staff members to service the 200 staff members of the Destroyer Ship. Became the Records keeper for Retail store that maintained monthly, quarterly, and yearly audits for the Navy. Maintained laundry and retail store daily tasks. Supervised a Laundry department that served the ship's laundry for the Aircraft Carrier for 5000 staff members. Oversaw a team of 20 during at that time, which worked in a timely manner to complete the laundry of everyone on the ship.

  • Petty Officer Third Class - Ship's Serviceman

    Nov 2011 - May 2015

  • Seaman - Ship's Serviceman

    Oct 2007 - Nov 2011
• 

  Follett Higher Education

  Apr 2018 - Nov 2023

  Maintained all adjustments of store inventory when receiving purchase orders for general merchandise and textbooks, resulting in the timely payment and collection of invoices and credit memos.Directly supervised 15 seasonal employees assigned to the bookstore's warehouse to achieve sales and complete customer's online orders, resulting in the decrease of delays and unsatisfactory returns.Completed merchandise and textbooks returns for monthly, quarterly, and annual for expiring invoices to remove all non-selling items from store inventory.Prepared shipments of orders and returns to vendors resulting in the readiness of the bookstore's warehouse. Show less Focused on providing exceptional customer service by greeting customers, assisting customers with store inquiries, and answering the phone and/or directing callers to more experienced members.Rang up purchases from customers using the POS system while using safe money-handling procedures and secure transaction practices resulting in an increase in customer retention.Assisted with training new team members on daily procedures and tasks to maintain stock on sales floor and making sure prices were correct. Show less

  • Shipping Receiving

    Jun 2018 - Nov 2023

  • Temp Retail Team Member

    Apr 2018 - Jun 2018
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  U.S. Department of Veterans Affairs

  Jan 2024 - Apr 2025

  Assistant School Certifying Official

  Assist veteran and dependent students with general inquiries about veteran benefits, available center resources and activities, scholarships, FAFSA, and directing students to other university support services.