Silviya Qotrunnada

Experience

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  PT Tokopedia

  Jul 2020 - Dec 2020

  • Campaign Creative Intern

    Sept 2020 - Dec 2020

  • New Seller Perfomance Intern

    Jul 2020 - Sept 2020
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  PT Tokopedia

  Apr 2021 - Aug 2024

  - Managed relationship 40 - 50 merchants and local brand in category FMCG (Food and Beverages, Health, Mom & Baby, Personal Care, and Beauty)- Conducted a Joint Business Plan (JBP) to arrange business activities within a certain period of time with merchants or local brand- Maintain relationships with sellers by providing informational support and referrals- work with the direct marketing team and internal stakeholders to understand key campaign parameters and inputs, program frequency, degree of personalization and overall creative approach- Analyze key performance metrics from merchants and local brands to be developed and provide long-term and short-term recommendations Show less - Responsible for analyzing monthly targets and seller achievements- Provide education to sellers and recommend ways to increase revenue and seller service quality- Establish and build a good relationship with seller manage- Maintain relationships with sellers by providing informational support and referrals- work with the direct marketing team and internal stakeholders to understand key campaign parameters and inputs, program frequency, degree of personalization and overall creative approach Show less 1. Looking for a candidate who will be able to demonstrate expertise for merchant identification, acquisition, negotiation, on boarding process and on-going day to day management.2. Prospect and acquire new strategic accounts/business. Conduct sales presentations via phone/internet and meetings to new merchants.3. Assisting in the onboarding of the brands who want to be a merchant of Kidipal strategic merchant relationships from qualification to post-sales set up to maintain service level standards.4. Work with the direct marketing team and internal stakeholders to understand key campaign parameters and inputs, such as subscriber audience, program frequency, degree of personalization and overall creative approach Show less

  • Business Developement - Category FMCG

    Jul 2023 - Aug 2024

  • Farmer - Manage Merchant New Seller

    Jul 2022 - Feb 2024

  • Account Executive

    Apr 2021 - Jun 2022
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  ByteDance

  Jan 2024 - now

  Global E- Commerce - SEA Operations Indonesia - RGX

  - Incubate 50+ sellers on both Tokopedia and TikTok platforms -Build and maintain strong relationships with key stakeholders and strategic partners on both platformsCollaborate with internal teams to implement improvements based on performance data. and Ability to analyze data, generate insights, and make data-driven decisions. -Track and analyze the performance of onboarded merchants, including sales metrics, user engagement, and overall satisfaction.