
BENNY NG
Senior Officer Healthcare Cost Containment

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About me
Head of CCS Sales Support, Allianz Life Insurance Malaysia Berhad
Education
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Kolej Tunku Abdul Rahman (TARC)
2001 - 2003Building Construction Technology
Experience

Asia Assistance Network (Malaysia) Sdn Bhd
Oct 2006 - Dec 2012Senior Officer Healthcare Cost ContainmentPosition Title : Healthcare Cost Containment ExecutiveRole : Cost ContainmentExperiences : 6 years (December 2006 – December 2012)Industry : Third party administration servicesWork Description :-A) Coordinating and monitoring the appropriate handling of claims and consistent with internal compliance with best practices.B) Responsible for auditing claims management activities including file management, internal policies and procedures, and claims processor's accuracy.C) Provide assistance in developing and implementing policies and procedure related to claims management.D) Perform a variety of duties related to claims investigation, resolution and settlement.E) Execute efficient claims resolution and cost containment strategies which include contact involved parties to engage in settlement activities including negotiation.F) Prepare reports for high exposure claims and internal/external cost containment reporting.G) Keep management informed on claims activities which includes discussion of status on large claims.H) Provide assistance with the development and strategic plans and inform management of progress related to claims cost containment. Show less
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Asia Assistance Network (M) Sdn Bhd
Feb 2013 - Jul 2018Senior Executive Healthcare ManagementA) Participate in the provider's selection process and responsible for provider recruitment.B) Define provider performance criteria and ensure that providers deliverables are up to company's expectation.C) Measure and report on all provider's performance by conducting regular reviews and meetings with providers.D) Root cause analysis for under-perform providers and define action plans with providers for continuous improvement.E) Assist and support marketing team in organizing Healthcare event for valued customers.F) Communicates client and company's expectation and represent company's interest.G) Support marketing team in designing and purchase of corporate items. Show less

MiCare Sdn Bhd
Jul 2018 - Jan 2025Manager Account Management
Allianz Malaysia
Feb 2025 - nowHead of CCS Sales Support
Licenses & Certifications

FLMI Level I Insurance Fundamentals
Languages
- enEnglish
- chChinese
- maMalay
- hoHokkien
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