Shailendra Singh

Experience

• 

  Blackberry India

  Jul 2010 - Jul 2014

  Training & DevelopmentHandling the BlackBerry Smartphone Training Project.Developing training strategies and plans aligned with training objectives. Generating leads and making proposals & training content for the client.Carrying out discussions with Unit & Department Heads to understand training needs. Establishing and periodically reviewing the methods for monitoring effectiveness of training program at learning, behavioral and results levels. Developing / delivering individual training in terms of skills and attitude. Conducting training across various satiates OF INDIA to the sales team as per the training calendar.Responsible for induction of all the new joiners in the region. Collecting feedback on training programs to make necessary improvements.; Training of ISDs and other Channel partner like Airtel, Vodafone, Reliance, Tata croma, The mobile store etc.Give product and soft skill Training to ISDS across North and East India. Giving Product, Sales, Soft Skills, Customer Service, Communication Skills, Interpersonal Skills, Presentation Skills, Creative Thinking and Problem Solving Skills.Training to approx 300 ISDs every Month Show less

  • Enterprise Trainer

    Jul 2013 - Jul 2014

  • Classroom Trainer

    Aug 2011 - Jul 2013

  • Route Trainer

    Jul 2010 - Jul 2011
• 

  Sony India

  Jul 2014 - Jan 2016

  Sales Trainer
• 

  Samsung Electronics

  Jan 2016 - Feb 2018

  Branch Trainer
• 

  Galway Official

  Feb 2018 - Jan 2020

  Zonal Training manager
• 

  Bada Business Pvt. Ltd.

  Jan 2020 - Oct 2023

  • Operating in the capacity of Zonal Training head.• Spearheading North Zone for Learning & Development activities• Managing L&D process for 20000+ population assigned in the Zone• Chalking out the Training Calendar for the zone & disseminating information to all stakeholders across zone.• Handling Channel Partners & IBCs Training & Development to enable them to carry out task efficiently• Designing & Customising content according to zone specific requirements.• Delivering Training NHIT, product refresher, Sales Training & Personal effectiveness sessions to scale up the productivity levels of the team.• Conducting zone wise Assessment on Products/Processes for TNI extraction & bridging up the gaps.• Ensuring all Learning & development activities are implemented as per organization expectations.• Bucketing IBCs basis performance & customizing interventions for different buckets to eradicate gaps & moving IBCs up in performing buckets.• Adherence on Learning & development reports submission of zone for Strategic planning of future initiatives. Show less

  • Zonal Training Head

    Dec 2021 - Oct 2023

  • Regional Training Head

    Jan 2020 - Nov 2021