Patrick Lim

Experience

• 

  Research In Motion

  May 2010 - Apr 2011

  Project Coordinator/Scrum Master

  • Scrum master for a team in developing an internal tool used by project managers to run their projects • Liaison between product owner and the team for handling inquiries such as requirements, clarification and changes to sprint details• Developed sprint schedule and coordinated with product owner on release planning • Provided training and presentation to various groups within the organization to promote the use of the tool• Managed transition to Kanban to adapt a less structured process for delivering features Show less

• 

  Densify

  Sept 2012 - Jul 2022

  On top of Project Management and Scrum, also responsible for but not limited to:• The PMO team which includes scrum masters and product owners (1 on 1s, performance review).• Engineering management and administration (1 on 1s, conflict resolutions, vacation/timesheet approval)• Collaborating with the SVP of Product Management on requirements and review of features for each release. Road map review is also done to ensure all departments are aligned with the release schedule• Collaborating with the SVP of Engineering and Director of QA on determining performance assessments, improvements and process changes for the engineering organization• Coordinating inter-department (Engineering, Support, Services, and Operations) communications and schedule on product releases Show less On top of Scrum Master duties, also responsible for but not limited to:• Coordinating over all release planning, management, and delivery between engineering and product management• Collaborating with product managers and development teams in managing risks, and ensuring that actions are taken to alleviate them• Collaborating with the QA director in managing regression testing and sign off for each release• Project artifacts such as weekly status reports, meeting minutes, and project closure• Managing the engineering customer success team in producing patches/maintenance releases for customers• Monitoring and tracking task deadlines, and project milestones for a separate research and development teamAchievements:• Created the release dashboard which allowed different departments to be informed of engineering release schedule. This improved cross department communication and organization in ensuring releases processes such as user acceptance testing, and deployment testing are scheduled on time.• Managed release process in order to satisfy Senior Management’s desire to speed up releases. We went from 2-3 months a release to 2-4 weeks releases. All without burning out the teams and ensuring that Product Management is fully involved in order to ensure releases are meaningful. Show less Scrum master for multiple development teams, responsible for:• Scrum activities - sprint planning, execution, daily scrum, review and retrospective• Conflict resolutions, empowering teams to self-organize and ensure that the teams are adhering to core agile principles• Adapting our process to improve and maintain team standards, best practices, and to reduce wasted effort such as miscommunication/misunderstandings• Assisting product management in maintaining and organizing the release backlog and each individual team's backlog• Coaching and training new staff to our agile tools and processes• Created various information radiators within the company to show project status, team progress and burn downs using a combination of HTML, CSS and SAHI (Web Automation Tool)• JIRA administrator – very knowledgeable in the administration of JIRA and implemented many of the workflows used in tracking projectsAchievements:• Successfully converted all teams into using Scrum. This improved team communication, organization and problem-solving ability.• Product releases became predictable which allowed product management to pick and choose features based on priorities. Show less

  • Director

    Nov 2019 - Jul 2022

  • Agile Project Manager

    Nov 2015 - Jul 2022

  • Scrum Master

    Sept 2012 - Jul 2022
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  Network

  Jul 2022 - now

  Vice Chairman