
Kristina L.

Connect with Kristina L. to Send Message
Connect
Connect with Kristina L. to Send Message
ConnectTimeline
About me
Service Center Manager at MERS of Michigan
Education

Lansing Community College
2004 - 2008General Associates Business Administration and Management, General
Davenport University
2008 - 2009Bachelor of Business Administration - BBA Human Resources Management/Personnel Administration, General
Experience

State of Michigan
Mar 2004 - Nov 2018Working as a Departmental Manager for the Disability Management Office, providing FMLA, non-FMLA and Worker’s Compensation services to State of Michigan employees while also maintaining role and duties as a Staff Specialist - Business Analyst Providing system administration and analysis for medical leaves of absence, worker’s compensation, and general Human Resources. Managing projects for Insurance and Flexible Spending open enrollment, compliance tracking and employee benefits administration. Auditing transactions and phone recordings for the Human Resources Service Center providing HR services for over 55,000 State of Michigan Employees. System administrator for CRM and NICE call recording software. Process general HR tasks including; recruiting, hiring, onboarding, promotions, job transfers, disciplinary actions, terminations and bi-weekly payroll auditing for over 5000 employees.
Departmental Manager
Feb 2018 - Nov 2018Staff Specialist - Business Analyst
Aug 2014 - Nov 2018Project Manager
Aug 2013 - Aug 2014Quality Assurance Analyst
Jun 2011 - Aug 2013Human Resources Assistant
Oct 2010 - Jun 2011Student Assistant
Mar 2004 - Oct 2010

MERS of Michigan
Nov 2018 - nowService Center Manager
Jan 2023 - nowSenior Business Analyst
Jan 2022 - Jan 2023Business Analyst
Nov 2018 - Jan 2022
Licenses & Certifications
- View certificate

Customer Service Leadership
LinkedInMay 2024 - View certificate

Certified Business Analysis Professional™
IIBAOct 2022 - View certificate

IIBA® Member
IIBAJul 2022 - View certificate

Getting Started with Power BI
LinkedInJul 2024 - View certificate

Artificial Intelligence and Business Strategy: Case Studies
LinkedInJul 2024
Recommendations

Daniel zassick
Great Lakes Maritime Academy Simulation Manager and Instructor at Northwestern Michigan CollegeTraverse City, Michigan, United States
Elena krayushkina
Neuro coach PCC ICF certified, transformational mentor, mind-body therapist, shadow coach, executiv...Netherlands
Waliyul ahdi
Lifting Equipment SpesialisRiau, Indonesia
Soumya brata das
Associate Consultant at Tata Consultancy ServicesKolkata, West Bengal, India
Khaled abbas
ESL TrainerSaudi Arabia
Gatien cosendey
Senior Staff Engineer chez ams AGLausanne, Vaud, Switzerland
Vallabh kulkarni
Digital Supply Chain | Certified SAP IBP Consultant | IBP Demand Planning | IBP Supply Planning | SC...India
Aigars treijs
Mobile & Frontend DeveloperLatvia
Sam singh anantha
Full-Stack Web DeveloperRochester, New York, United States
Juma moshi
IT Officer - FAB ICDVDar es-Salaam, Dar es Salaam, Tanzania
Gloria p. i havelaar
PPC Officer at Ikairos Air Services | Bachelor of Aerospace EngineeringTangerang, Banten, Indonesia.webp)
Sintra wong (黄思信)
Director at DatascripJakarta, Jakarta, Indonesia
Barry baptiste
Global Enterprise Technical Account Manager at RingCentral UK - World Class UCaaS | CCaaSHigh Wycombe, England, United Kingdom
Reye taylor
Infrastructure Engineer | 8+ Years Exp | Troubleshooting, Virtualization, Networking, Windows-Linux ...New York, New York, United States
Martin jung
Head of Finance & ITSouth Korea
Fiona mccallion
Freelance WordPress Consultant | SEO-friendly | Responsive Small Business Web Design & Front End Dev...Glasgow, Scotland, United Kingdom
Abhishek das
Ensuring qualified leads using AI Framework!Kolkata, West Bengal, India
Ashish jaiswal
CS NITH | SharePoint Lead at Abu Dhabi Commercial Bank | SharePoint 2013 2016 2019 Online | SPFX | O...Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Alejandra herebia
Accountant, Small Business Consultant, MBA CandidateEdinburg, Texas, United States
Ketty chong
ExploringSingapore, Singapore
...