Barry Baptiste

Experience

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  Azzurri Communications

  Jan 2001 - Jan 2006

  Solutions Architect

  Solution Design: - Avaya & Mitel

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  BDO Stoy Hayward LLP

  Jan 2006 - Jan 2008

  Infrastructure Manager

  UC InfrastructureTelephony Support DeskNew Product Integration

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  Response Data Communications Ltd

  Oct 2008 - Dec 2012

  Senior Technical Consultant

  Established in 1995 Response Data Communications are one of the UK's leading EMEA resellers in corporate communications and enterprise technology solutions. With a successful history of delivering leading edge, secure, high performance, strategic enterprise IT solutions in partnership with their award-winning portfolio of vendors. Working on a focused set of world class complementary technologies including; business IP telephone systems, unified communications, , WAN optimisation, mobility, contact centres, next generation storage and scale-out technologies, cloud networking, hosted VoIP, network analysis, wireless security, ethernet encryption and data centre networking. Show less

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  Solar Communications

  Dec 2012 - May 2016

  Work directly alongside Sales to identify and qualify opportunities. Provide technical solution design and consultancy, including documenting and presenting, to a variety of existing and prospect clients within all vertical sectors.Technology partners include ShoreTel, Mitel, Avaya, Panasonic, HP, Extreme, Oak, Symantec, Orange, O2 to name but a few.Key responsibilities include:Support Solar Communications sales staff in designing, risk assessing, proposing and presenting network solutions for customers.Work with sales staff to develop and maintain account plans for allocated accountsProvide technical support for customer demonstrationsDevelop proactive demonstrations and or workshops for customersMaintain and develop a high level of product and technical knowledge in areas as necessary to support the design role.Work with supplier’s technical resources in support of Solar Communications designs and proposals.Undertake detailed design of network solutions to product feature/version/functionality levels. Document designs to and liaise with Solar Communications Projects department to ensure effective handover of network design for implementation.Provide professional consultancy services to Solar Communications in support of business opportunities. Show less

  • UC & Collaboration Product Manager

    Feb 2016 - May 2016

  • Senior Pre Sales Consultant

    Dec 2012 - Feb 2016
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  In Between Posts

  May 2016 - May 2016

  Unified Communictions Consultant
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  Prodec Networks

  May 2016 - Aug 2020

  Prodec Networks (Senior Transition Manager)Firstly, thank you for visiting my profile.My goal as Senior Transition Manager at Prodec Networks is to effectively and efficiently transition in new Services and Customers into our business. Prodec Networks is a division of the Barstone Group that focuses on the specific needs of the UK mid-market. The Barstone Group is one of the UK’s leading providers of business communications and IT services.As the Senior Transition Manager at Prodec Networks my motivation is to be part of the team that connects the business problems of our customers to our technology solutions.Prodec Networks is opening doors for leading UK businesses and public sector bodies with a range of end-to-end solutions: Business Mobile, Voice Networking, Connectivity, Security, Workplace Networks, Cloud Services, Unified Communications and Collaboration, Contact Centres, People Services and Managed Services – we make our customers’ businesses better connected, agile and efficient.Thanks again for your interest.Prodec Networks – We make Networks, Work. (Building Stable, Secure and Scalable IP networks without compromise).We cover the following solutions: -On-Premise, Cloud or Hybrid Voice and UC SolutionsOn-Premise and Cloud Contact Centre and Workforce OptimisationOn-Premise and Cloud Call Recording SolutionsOn-Premise, Cloud or Hybrid Video Conferencing SolutionsDesktop, Server, Virtualisation, LAN, WAN, Wireless & MobileFixed Line Voice, Data and SIPData Hosting, Backup, Storage & Network SecurityI'm working with vendors such as ShoreTel Connect ONSITE, ShoreTel Connect CLOUD, ShoreTel Connect HYBRID, RedBox Recorders, StarLeaf (Video Conferencing), Cisco, Juniper, HP, Aruba, Meru, Ruckus, Aerohive, Palo Alto, Fortinet, Microsoft, Citrix and VMware.Please contact me directly if you would like to find out more. Show less

  • Head of Unified Comms (Technical)

    Apr 2018 - Aug 2020

  • Senior Transition Manager

    May 2016 - Aug 2020
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  Blackstar Solutions Ltd

  Sept 2020 - Apr 2022

  Unified Comms & Collaboration Product Manager
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  RingCentral

  May 2022 - now

  Technical Account Manager