Dr. Riley Livingstone

Experience

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  University of New Brunswick

  Jan 2012 - Mar 2012

  Student Coordinator of OREO

  (Orientation to Running an Entrepreneurial Organization) event-Recruited volunteersfound sponsors for donationsran the event itself

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  CENTURY 21®

  Apr 2012 - Aug 2012

  Administrative Assistant

  Designed biweekly ad in newspaper managed online presenceprocessed new listings and sold properties using accounting methods created small projects to help make realtors more efficient

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  J.D. Irving, Limited

  May 2013 - Aug 2013

  Student Accountant

  Created and implemented a new cash flow forecast templateAdministrated of cash flow forecasts and service level agreementsCreated new data trending templateLead the reintroduction of cash forecasts and job cost audits to Atlantic TowingManaged SLA Trackers for the Finance Group and Cash Forecasts for the Transportation GroupConducted account reconciliations for United Truck and Transport, RST, & Sunbury and investigated discrepancies Helped facilitate and coordinate training workshops Show less

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  Deloitte

  Jan 2014 - Aug 2014

  Analyst - Enterprise Risk Services

  Tested journal entries for potential risks by coding in a complex accounting software program (ACL)Assisted a general computer controls audit by taking notes and creating recommendationsAssisted in a number of audits involving End User Computing, Liquidity Management, and Contract GovernanceDeveloped computer skills with extensive use of AS2, ACL, and EMS software programsProduced and ensured accuracy of internal audit documentation Communicated regularly with the audit team and client to make sure documentation is completed properly and in a timely fashion Show less

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  Scotiabank

  Feb 2016 - Jun 2018

  Customer Service Representative

  Taught customers how to do their banking online and patiently aided in their computer literacy Practiced service excellence and creative problem-solving at a branch in an impoverished neighbourhood with many non-English speaking customersRecruited and assisted in the training of several fellow customer representativesInvestigated claims of fraud, overcharging of fees, and other concerns from agitated customers and verified customers identities and authorizations to conduct the transactions they are requesting Show less

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  J.D. Irving, Limited

  Jun 2018 - Aug 2018

  Project Coordinator

  Maintainer of the project plan in Open Workbench. Responsible for following up with all project members to ensure they provide weekly updates on their tasksManagement of the log detailing the key risks, actions, issues and decisions related to the projectDocumenting in detail the minutes of project-wide meetings to maintain a proper recordValidation and processing of all project related invoices, purchase orders, change requests, and service access requests

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  University of Strathclyde

  Sept 2019 - May 2022

  The University of Strathclyde is one of Europe’s top 40 Business Schools and Strathclyde Business School is 1 out of only 89 Business School in the world (out of 13,670) to gain full international triple accreditation (AMBA, AACBS and EQUIS).My doctoral thesis focused on examining collaborative innovation in public health and social care organisations at the dynamic and relational level of the workplace. Organized and delivered tutorials in the courses Managing People and Employment RelationsGraded and gave feedback on individual student essays and group presentations

  • Doctoral Researcher

    Sept 2018 - May 2022

  • Postgraduate Teaching Assistant

    Sept 2019 - May 2020
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  Mount Allison University

  Oct 2021 - Oct 2022

  Research Associate

  Led a collaborative thematic international literature review for a SSHRC- funded project – Valuing Work in Community and Social Care in New Brunswick Through International Perspectives on Improving Working Conditions in Care Sectors and identified research questions for the next phase of researchWorked collaboratively with the research team to identify innovation opportunities in the NB community care sector to mitigate the systemic undervaluation of care work - a key finding being that a potential solution to this issue might be in the growing international shift toward ethical and sustainable commissioning of public services Show less

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  National Capital Commission - Commission de la capitale nationale

  Nov 2021 - May 2024

  -Led the revision of the NCC's investment planning framework, incorporating best practices of infrastructure asset management and sustainable service delivery-Supported internal clients in implementing framework recommendations and built trusted relationships to generate momentum for asset management initiatives-Provided expert analysis and advice on strategic planning, performance measurement, and reporting matters Oversaw the survey program and the programming, distribution, and analysis of surveys on behalf of internal and external clientsSupervised, managed, and coached graduate student employees within the research divisionLed all research and evaluation projects: developing planning memorandums, conducting systematic literature and policy reviews, designing research studies, collecting and analyzing qualitative and quantitative data, and compiling formal reports for management. Led an organizational-wide research project into workplace mental health best practices to inform internal policyCreated a survey and constructed one-to-one interview guides and focusgroup discussion questionsBuilt research framework, a comprehensive literature review and drafted final findings report

  • Senior Analyst, Investment Planning

    Jul 2023 - May 2024

  • Research & Evaluation Officer

    Jun 2022 - Jul 2023

  • Research Analyst

    Nov 2021 - Jun 2022
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  Horizon Health Network

  Jun 2024 - now

  Mixed-Methods Research Methodologist