Paul Chichirau

Experience

• 

  Oracle

  Nov 2017 - Jul 2019

  •Created and updated customer hierarchies in GSI & OSC systems for global countries.•Managed customers in the corporate workbench by forming parent/child hierarchy relationships.•Conducted research using company websites, D&B, and other sources to verify and establish customer relationships as per rules, creating, adding, or removing entries from hierarchies.•Performed quality checks and validation of customer addresses (city, country, ZIP Code) and DUNS numbers, ensuring accurate updates in OSC and correct hierarchy placement.•Coordinated with sales and support services on customer data change requests or data issues.•Supported various tools enhancements and conducted User Acceptance Tests (UAT) on demand.•Participated in conference calls and meetings.•Reported regularly on all projects, either daily or weekly, as required.•Led project coordination for CBMS and ATA tools.•Conducted UAT testing for the Sales move to OPC and communicated closely with the OAL team to raise tickets for fixing encountered bugs.•Facilitated weekly meetings with stakeholders to discuss project status and resolve issues. Show less The Customer Data Quality Analyst will be responsible for providing thorough and relevant 2nd level support service and professional expertise to Finance Operations Community on Global Customer Data Management on Oracle Sales Cloud (OSC).Responsibilities:•Quality checking and validation of customer attributes: Industry (SIC Code/OVI), address related information (city, country, ZIP Code) and DUNS numbers of corrections, for update in OSC and GSI.•Customer data clean-ups, based on Customer Dashboards (weekly maintenance processes for account attributes update).•Ad-hoc updates for customers with open opportunities.•Duplicate reviews (investigate and approve account merges) for OSC records.•Addresses verification (validation and correction via EDQ).•Weekly reporting on own counts and on team’s tasks.•Coordination of Accounts with Open Opportunities missing attributes and other temporary projects, on demand.•Various tools enhancements testing. Show less

  • Lead Analyst - Corporate Customer Hierarchies

    Jun 2018 - Jul 2019

  • Customer Data Management Audit & Compliance Analyst

    Nov 2017 - Jun 2018
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  Molson Coors GBS

  Jun 2019 - Apr 2023

  As a Sales Reporting Specialist, supported planning and reporting activities with a focus on leveraging sales analytics to create and update reports for tracking goals and performance, processing insights to inform sales leadership.Responsibilities:•Ran, interpreted, and shared sales performance results with business partners organization-wide, including daily, weekly, and monthly reports from various data sources.•Built new reports from scratch according to BU requirements.•Developed ad-hoc reports using various reporting and visualization tools, providing input on improvement opportunities.•Adopted new tools for reporting enhancement and automation (Tableau, Tableau Prep, SQL, Teradata).•Collaborated with other functions (GBS & BU) to improve and standardize processes.•Participated in deployment projects and the development of new and existing tools (Teradata implementation).•Held weekly meetings with assigned stakeholders for project status reviews, updates on business requirements, anticipating potential challenges, and early resolution.•Partnered with cross-functional teams and business leaders to understand data and analytics needs for business decision-making.•Maintained accurate individual measurement and performance statistics.•Created and updated specification documentation, including SOPs and QRGs.•Trained new colleagues.•Connected data points from various sources to provide comprehensive insights for business decisions.•Facilitated weekly meetings with stakeholders to discuss project status and resolve any issues.Molson Coors provides the opportunity for an upskilling program focused on various technologies. The courses are conducted online and also there is the direct practice of the knowledge gained working closely with the internal IT team. I have applied for the BI & Analytics and completed the program successfully earning several certifications and receiving positive feedback. Show less The Sales Reporting Analyst is responsible for supporting all aspects of the Molson Coors organization planning and reporting activities with a focus on leveraging sales analytics to create and update reports for tracking goals and sales performance and by processing insights to help inform sales leadership on potential opportunities to increase market share.Responsibilities:•Daily, weekly & monthly reporting and analysis of sales performance.•Creating and amending reports as per the business requirements. •Issue resolution around reporting-related queries.•Provides analytical insights by utilizing company systems(BI, BW, SAP, IS).•Works with a minimum of supervision. •Collaborate with colleagues (GBS & BU) in order to improve and standardize current processes.•Maintains accurate individual measurement and performance statistics. •Create and update SOPs/ QRGs in scope. Show less

  • Sales reporting specialist

    Jan 2020 - Apr 2023

  • Sales reporting analyst

    Jun 2019 - Dec 2019
• 

  Honeywell

  Apr 2023 - now

  Senior Data Analyst

  Experienced Senior Business Analyst skilled in collecting requirements, building robust data connections, and designing efficient processes. Proficient in analytics tools such as Tableau, Alteryx, and CRMA analytics, committed to driving actionable insights and optimizing operations• Worked within an Agile methodology, participating in sprint planning, daily stand-ups, and retrospectives to ensure timely delivery of projects.• Gather business requirements from PMT sales, marketing, and offering management teams, ensuring alignment with strategic objectives.• Build, develop, and maintain data connections to various platforms (Salesforce, SAP, SharePoint, Excel, etc.) utilizing ETL (Extract, Transform, Load) tools such as Alteryx for data transformation.• Design and implement actionable data visualization dashboards and templates using Tableau and Salesforce CRM Analytics to enhance data-driven decision-making capabilities.• Develop technical processes and data automation systems using SharePoint, Power Automate, and Power Apps to increase operational efficiency and address business challenges.• Foster strong partnerships with data owners across relevant PMT functions (Customer Experience, Finance, HR, IT, etc.) to ensure data integrity.• Execute a standard analytics MOS, adhering to work, meeting, communication, and deliverable cadence standards.•Collaborated with cross-functional teams to understand data needs and deliver actionable insights.•Managed stakeholder expectations by effectively communicating progress and addressing concerns promptly. Show less