Larry Lee

Experience

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  United States Air Force

  Jan 2007 - Aug 2008

  Superintendent/Client Support Administrator

  Provided technical support to over 40 personnel. Performed configuration management. Accomplished initial diagnostics of information technology (IT) systems. Isolated faults, determined causes, and recovered from malfunctions due to hardware, software, and communication failures. Proactively responded to customer-based system difficulties. Coordinated with network control activities to resolve information system deficiencies. Tested new operating systems and responded to trouble calls. Supported 40 personnel in program office-level environment and ensured members' proficiency in all areas of information management (IM). Maximized strategic use of IM, acted as point of contact for career guidance. Analyzed emerging technologies. Performed duties as Information System Security Officer. Carried out the administrative tasks of the organization. These duties included safety, management of equipment and inventory, web site, library management, and published travel orders for relevant programs. Show less

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  Veterans Health Administration

  Sept 2008 - Nov 2016

  Information Technology Specialist

  Provides Information Technology/Telecommunications customer support services for over 2000 users assigned to the Atlanta Veterans Administration Medical Center. Plans and delivers technical support services to include troubleshooting, installation, removals, relocations, systems knowledge assistance/training in response to customer requirements. Responds to Help Desk and customer reported incidents. Provides support for change requests and ensures accuracy of Asset Tracking Database.Identifies and analyzes problems using a structured problem resolution approach.Coordinates with network control, application development, and information security activities to resolve information system deficiencies. Maximizes the use of Information Technology by documenting “best practices” in reference to problem resolution. Provides technical operations support and assistance for a variety of telecommunications systems. Maintains the circuitry of electrical and telecommunication systems. Assists in coordinating the construction, modification, and upgrade of systems, including testing of equipment and replacement parts. Works on a variety of network communications equipment such as interface devices and performs routine troubleshooting functions. Aids in implementing overall telecommunications plan for the Atlanta Veterans Administration Medical Center. Plans include different operating environments and a full range of systems, including significant special requirements. Coordinates with telecommunication service providers and other agencies in order to install, repair, and recover systems. Show less

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  U.S. Fish and Wildlife Service (USFWS)

  Nov 2016 - now

  Government Information Specialist (FOIA/Records)

  Receives, controls, and processes requests made under the FOIA/PA for records concerning various activities and operations. Prepares initial, interim, and final form responses to persons requesting information. Participates with the Branch manager and other members of the Branch in the overall planning, organization, and administration of the FOIA and PA programs. Consolidates and organizes records and reviews responsive materials. Develops guidance and procedural information regarding Regional FOIA and PA regulations and policies. Prepares court-ordered administrative records on an as-needed basis, in accordance with Service and Departmental guidance. Establishes and manages continuous, systematic, and effective controls over the identification, creation, maintenance, use, preservation, and disposition of information and records. Ensures Administrative Records are complete and properly photocopied, numbered, and indexed; and that the correct number of copies are provided to appropriate entities, including the Department of Justice, the Office of the Solicitor, and the Court by the Court-appointed date. Show less