Amanda Christman

Experience

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  Meridian Bioscience Inc.

  Nov 2004 - Mar 2013

  Scribe and Staging Manager for FDA/ISO audits.Supervise, oversee, and participate in documentation review.Revise and approve revisions to controlled documents.Initiate, review, and approve quality systems deviationsSupervise and oversee department updates on production schedule.Present monthly department metrics to Quality Review Board.Participate and lead teams to implement process improvements.Make quality decisions in an accurate and timely manner.Conduct Good Documentation trainings sessions for new employees.Conduct Document Reviewer Training.Approve Certificates of Analysis.Review, approve, and maintain all production documentation associated with transfer lots from R&D.Audit and maintain Device History Files for new products. Experience with Trackwise, MASTERControl, and Mapics software. Show less

  • Lot Release Supervisor

    Oct 2009 - Mar 2013

  • Senior Lot Release Associate

    Nov 2004 - Oct 2009
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  Hill-Rom

  Mar 2013 - Aug 2015

  Team LeadProject Lead for transfer of complaint processing from one facility to another.Oversee, and participate in accurate and timely assessment of complaints.Participation in internal audits, ISO audits, and FDA audits.Make quality decisions in an accurate and timely manner.Participation in CAPA creation and implementation. Create and conduct department training.Flexibility in an ever changing environment due to FDA audits.Experience with JD Edwards, Agile, and EtQ software. Show less

  • QARA Supervisor

    May 2014 - Aug 2015

  • Senior QARA Specialist

    Mar 2013 - May 2014
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  CBTS

  Aug 2015 - Jan 2022

  Responsible for developing, implementing, and maintaining processes around service transition Work collaboratively with the business to ensure company meets or exceeds customer expectations Career pathing and personal development of team membersEngage with customers and provide training as neededLead CSI projects to improve department processesKeep team motivated and on trackAssess risk and make timely decisions Perform internal audits as neededUtilize metrics to make decisions about the department and CSI activities Constantly learn and keep an open mind as business and customer needs change Show less Oversee and distribute work throughout team. Delegate tasks and set deadlinesOversight of quality procedures and document trainingParticipated in and led special CSI projects Act as a change leader and drive improvement within the department Conduct regular meetings with the team and act as a go to person within the department Collaborate to identify and resolve problems in a timely mannerProvide internal audit supportCustomer service skills utilized for new customers onboards Show less

  • Program Manager, Service Transition and Assurance

    Apr 2021 - Jan 2022

  • Service Transition and Assurance Team Lead

    Apr 2019 - Apr 2021

  • Senior Quality Assurance Specialist

    Aug 2015 - Apr 2019
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  Bread Financial

  Jan 2022 - now

  Senior Manager, Asset & Configuration Management

  Responsible for developing, implementing, and maintaining processes around asset and configuration management Work collaboratively with the other departments to ensure process are followed Management of daily tasks, which includes establishment of assignments and workflowsFacilitation of communication and engagement with the business to encourage process changes Resolution of compliance issues through controlsEnsure accuracy and completeness of the data within the CMDB Managing third party venders who support ITSM toolsLead and participate in CSI projects to improve department processesExperience with HAM and SAM modules in ServiceNowInitiation of Service Mapping and CSDM Assess risk and make timely decisions Participate in internal and external audits as neededCreate metrics to make decisions about the department and CSI activities Constantly learn and keep an open mind as business and customer needs change Show less