Rujuta Laulkar

Experience

• 

  Accenture

  Aug 2008 - Jan 2014

  xRM program includes implementation and maintenance of all sales applications of a Fortune 500 networking company based out of San Jose, CA.Responsibilities – •Manage two Agile salesforce.com based QA Projects. Train and lead QA Team. Estimate the testing effort, and plan resources accordingly. •Work with Business Operations team to identify and prioritize business requirements. Co-ordinate with Analytics team to prepare User Stories, Use Cases and Functional Specification documents. Work with Project Management team to plan Sprints as part of agile methodology. •Development of Test Strategy suited for Agile Software Development Methodology. Identify and Analyze testing tools to improve test coverage. Develop and Implement Test Process and Best Practices to enhance quality. •Conduct Functional, Integration and Regression Testing. Co-ordinate with Business Users to conduct BAT and UAT. •Conduct exhaustive Integration testing between multiple applications like warehouse, CRM (salesforce.com), configuration tools, ordering tool. Verification of web-services integrating multiple applications. Perform backend database and batch processes testing. Show less Implementation of Veeva CRM (based on salesforce.com platform) for a pharmaceutical company based out of Foster City, CA.•Managed Test Efforts for the implementation. Responsibilities included developing test strategy, preparation of test scenarios, conditions, conducting reviews, defect triaging.•Implementation included integration with customer mastering system, reporting tool, alignment and targeting system. Performed ETL Process Testing. •Perform exhaustive end-to-end testing of all Veeva / salesforce.com features like Account Profile creation, Contacts, Programs, Reports and Dashboards, User Management, Territory Alignment, Calls, MIRF using online tool and iRep. Conducted Data Migration Testing using Salesforce.com Data Loader application. •Managed a test team of 8 (Onshore + Offshore) including complete knowledge transition. •Co-ordinated with multiple vendor teams to perform integration testing. Developed QA Process implemented across the project by all teams. •Worked with Senior Executives to discuss and resolve issues blocking Test Progress. •Co-ordinated with Business Users to support BAT, UAT, User Training, Production Business Testing by creating Reports and analyzing data in Veeva. Show less 'The Testing Center of Excellence' established complete Test Management platformfor all the products and applications of the Healthcare Company based out of Natick, MA.Responsibilities -• Requirements gathering and analysis.• Onshore QA- Functional Co-ordinator between Client and Offshore Team.• Independently led and completed multiple test projects for different applications in areas of R&D, Sales and Marketing.• Projects included implementation of Time Tracking System, Document Management system, Commission and payroll system. Performed manual testing for Web based applications, as well as Database and backend systems.• Actively involved in Test Planning and Test Schedule preparation with the project management team• Led the QA Continuous Improvement Initiative across the project in order to implement initiatives for improving productivity of the team. Show less Project included development of automation test suites for a Telecommunications company based out of Pune, India. Responsibilities – • Worked as Test Automation Engineer to develop automation scripts using Quick Test Professional (QTP) and Hybrid Automation Framework. The applications under test were web-based ordering applications,as well as backed Amdocs CRM and Billing System. • Co-ordinated with Analyst and Manual Testing Team to prepare automation test suites. • Co-ordinated with Tool Development team to propose new enhancements to the internal test tool. Show less Agile based implementation of Amdocs CRM for a US based Telecommunications company.Responsibilities -• Managed a test team of 3 at Offshore.• Performed as Functional SME for Amdocs CRM. • Preparation of Test Scenarios, Conditions, Test Cases for Agile based approach.• Design and develop test cases using Quick Test Professional (QTP).• Conduct Review of the test documents.• Conduct Scrum calls to discuss the overall test status.• Functional Analysis of the eCommerce Portals. Show less

  • Quality Assurance Lead (Agile) - xRM Sales Enablement

    Feb 2013 - Jan 2014

  • Quality Assurance Lead - Veeva CRM Implementation

    Jul 2012 - Jan 2013

  • Business Analyst / Sr. QA Analyst

    Sept 2011 - Jun 2012

  • Senior Test Automation Engineer

    Jan 2011 - Aug 2011

  • Functional Analyst / Offshore QA Lead

    Nov 2009 - Dec 2010

  • Java Software Developer

    Aug 2008 - Oct 2009
• 

  Workday

  Jan 2014 - now

  • Designed a solution for Time Tracking’s strategic customer that will save them ~ 1 hour per week on manual maintenance of time entry, and hence improve user experience.• Conducted requirement gathering and design feedback sessions with multiple customers.• Prioritized deliverables based on customer feedback and product usage reports.• Collaborated with development and QA to build the feature using agile methodology.• Led functional design of multiple internal innovation projects beyond current responsibilitiesto improve productivity and user experience. Show less •Led features for Time Tracking product while collaborating with engineering team.•Conduct Impact Analysis for new features to identify design gaps. •Work with Support team to analyze customer issues and propose solutions. Present testing observations to Customer Support at the end of the release. •Train and mentor team members. Provide Time Tracking product training for new hires. •Proposed and implemented process improvement initiatives like Knowledge Repository and new hire on-boarding checklist for Time and Absence QA. Show less

  • Product Manager, Time Management

    May 2021 - now

  • Product Manager (interim), Time Tracking

    Sept 2019 - Apr 2021

  • QA Lead - Time Tracking

    Jan 2014 - Mar 2021

  • Software Quality Assurance Engineer - Time Tracking

    Jan 2014 - May 2016