Earl Dujon

Experience

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  LearJet Ltd

  Jan 2011 - now

  Desktop Support Engineer
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  Legal & General

  Jun 2013 - Feb 2014

  Senior - Windows 7 Refresh Migration Engineer

  Windows 7 Refresh Migration – 5000 usersMigrating users from XP to Windows7 / Microsoft office 2010 environment undertaking the following processes:Backing up user’s data, applications, PST files from old windows XP machine to network drives.Configuring windows 7 Desktop/Laptop and restoring user’s data, applications and PST files to the new windows7 machine.Configuring Outlook and adding any extra mail box.Providing post migrating and assistant to VIPs/inexperienced users on how to carry out basic tasks within the new Win7/Office 2010 environment.Solving issues – User’s profiles, corrupt PST files, reinstalling drives mappings and adding printers.Building desktops/laptops with windows 7 image and deploying them to user’s desk.Working close with Project Managers resolving daily issues.Set up VPN using client on CISCO Network. Show less

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  Acenden

  Apr 2014 - Jun 2014

  Windows 7 Refresh - Wyse

  April - June 2014 - Acenden Mortgage Servicing SolutionsDeployment - Roll out - Upgrade - Windows 7/Office 2010 Working in a Thin Client environment (based on VMware) that has replaced existing Fat Client infrastructure, moving from XP desktops to a VMware View platform accessed through new Wyse terminals. Deploy Windows 7 build via SCCM and PXE boot serverSupporting the deployment of a Windows 7 solution to the local IT teams & end users. Providing floor walking duties; end user’s desk side support, Win7 troubleshooting Show less

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  General Pharmaceutical Council

  Aug 2014 - Sept 2014

  Lead IMAC Engineer

  General Pharmaceutical CouncilIMAC/Office relocationRelocating their office to Canary Wharf. Completing their office moves by installing all laptop, pc, printers and monitors. Connecting all devices to the domain, test and make sure they are functioning correctly.

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  The Co-op

  Sept 2014 - Oct 2014

  Windows 7 Refresh

  September 2014 - The Co-Operative Windows 7 Refresh projectMigrating all shops and supermarkets across London from windows XP to windows 7. Backing up all the shop’s data from the old XP machine, Install new pc and download all relevant data. Reconnecting all printers - local and network-test to make sure that they are functioning correctly. Trouble shooting printing issues and IP address conflicts. Writing daily reports on job issues as and when they occur.

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  Deloitte UK

  Oct 2014 - Mar 2015

  Windows 8.1 Refresh Engineer

  Windows 8 refresh projectBuilding Laptops with windows 8.1image on a System Centre Configuration manager platform. Migrating users from windows 7 to windows 8.1. Configuring laptop with windows 8.1 software applications. Deploying software applications using software centre. Repair and upgrade software. Backing up user’s data. Troubleshooting technical queries.

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  Balfour Beatty plc

  Mar 2015 - Aug 2015

  Lead Windows 7 Refresh Engineer

  Upgrading from XP to Windows 7 using SCCM processUpgrading 6000 Laptops and Desktops to Windows 7 / Office 2010 using customized backup and restore scripts. Giving SCCM the correct command to backup and restore data, using configuration Manager to deploy the users relevant Applications. Using SCCM process to backup and restore user’s data, connected to a 1g switch or using a manual backup device. Floor walking after migrations.

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  Home Group

  Sept 2015 - Dec 2015

  Lead - Senior Desktop Migration Engineer

  Windows 8.1 / Office 2013 upgrade Configuring /Deploying Surface Pro 3 with Windows 8.1 and Office 2013. Migrating users Data from XP / 2007 platform to Windows 8.1. Configuring Outlook and supporting of Office 2013. Configuring users Email account and VPN on Nokia Lumia phone. Providing Second line support to users.

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  Sky

  Jan 2016 - Jul 2016

  IT Refresh

  Managing the project for BSKYB as part of the IMAC TeamProvision of Floor supporting UsersBuilding and installation of HP machines using Symantec ghost imaging and WinpeMigration of 2500 users to VPN upgrade and PCDUOSupporting and troubleshooting users’ profilesUAT testing with ClientHardware Configuration

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  Barclays Investment Bank

  Sept 2016 - Dec 2016

  Windows 10 Build & Deployment Engineer

  Migrating users fro Windows 7 to Windows 10

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  VISA EUROPE LIMITED

  Jun 2017 - Dec 2017

  Windows 10 Migration

  European and UK Windows 10 Migration rolloutEuropean and UK TravelPerforming Pre-Deployment/Deployment ChecksSCCMData migrationOffice 2016 configuration, including Skype for Business, Outlook 2016, Symantec PGP encryption, Cisco AnyConnect, Bitlocker.

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  Investec Asset Management

  Apr 2018 - Aug 2018

  Windows 10 Migration and Office Re-Location ( DBS Cleared )

  Windows 10 Deployment, on Dell 7390 & 7490 Laptop's.Installing of Computer PeripheralsRe-Locating and supporting usersFloor Walking after office re-location movesControl of computer inventory and Sign off's.