Alessandra Bovesecchi

Experience

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  FASTWEB

  Jul 2013 - Aug 2013

  Call center
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  Lavazza

  Nov 2013 - Nov 2013

  Call center
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  Saltimbanco Animazione srl

  Dec 2013 - Nov 2014

  Children and Adult Entertainer

  Event and party planner for children (from 3 to 12 years old) and adults, soap bubble shows, magic shows, puppet shows and face painting.

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  Hotellerie d'Arte srl

  Oct 2014 - Mar 2017

  Front and Back Office Receptionist

  Booking, accounting, supplier and commercial partner management, prices alignment on Channel Managers (Figaro and Parity Rate) and extranets, as well as customer assistance, concierge, check in/check out/invoicing operations, e-mail, phone calls and direct sales management. Cleaning and maintenance staff supervision. Hotel management software: Nuconga and Web Hotel – Rooms managed: 30+ over two hotels.

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  Trevi Group Hotels

  Apr 2017 - May 2019

  Front Desk Receptionist

  Customer assistance, concierge, check in/check out/invoicing operations, e-mail, phone calls and direct sales management. Cleaning and maintenance staff supervision. Hotel management software: Nuconga – Rooms managed: 300+ over four hotels.

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  Svapo Beast

  May 2019 - Aug 2020

  Business Owner

  Managing online-on site orders and clients’ requests, social media accounts, promotional events, suppliers and primary accounting. My business was based on a person-centred approach, where all clients’ expectation and needs were met in order to quit from smoking.

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  Alpenbest Limited

  Sept 2020 - Jan 2024

  As a Care Coordinator, I managed 45 care workers (weekly rotas, sick cover, annual leave, changes of availability) working in Spelthorne borough for a total of approximately 2100 weekly hours. I was responsible for overseeing the delivery of high-quality care services to clients with dementia and other complex needs. I am passionate about improving the well-being and dignity of the people I support. I worked with a team of dedicated and professional care workers, who I trained, supervised, and mentored to ensure they meet the standards and expectations of the company and the clients. I also liaised with external agencies and partners, such as social workers, health professionals, and family members, to coordinate and optimize the care plans and outcomes. Show less

  • Care Coordinator

    Feb 2021 - Jan 2024

  • Care Coordinator Assistant

    Oct 2020 - Feb 2021

  • Care Worker

    Sept 2020 - Oct 2020
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  Care Outlook Community

  Jan 2024 - Nov 2024

  Deputy Manager

  As a Deputy Care Manager overseeing two extra care schemes in Woking, I am responsible for ensuring high-quality care for service users. My duties include conducting comprehensive assessments for new and existing service users to develop and review personalised care plans. I maintain and monitor the standards of care, ensuring compliance with policies and regulatory requirements. I supervise a team of care workers, conducting regular supervisions, performance reviews, and spot checks to ensure consistent and quality care. Additionally, I manage staff rotas, coordinate holiday requests, and address any staffing issues to ensure seamless service delivery. My role also involves participating in the recruitment process, including conducting interviews and onboarding new staff. Show less

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  Park View Residential Home

  Dec 2024 - now

  Deputy Care Manager

  As a Deputy Manager at Park View, my primary responsibility is supporting the Registered Manager to ensure the home runs smoothly. I oversee the floor staff, including seniors and care workers, and manage staff rotas and holiday schedules. I conduct weekly audits on MARs, care plans, risk assessments, and clients’ folders to ensure compliance and quality of care. Additionally, I conduct weekly monitoring of medication stock and controlled drugs to ensure proper management and compliance. I also support the implementation of new work methods, transitioning from paper to digital.I am actively involved in the onboarding process for new residents, ensuring their smooth transition into the home. This includes assessing their needs, coordinating with relevant teams, and maintaining communication with stakeholders to keep them updated on residents’ health status. I also play a key role in the recruitment process by selecting candidates, conducting interviews, and supporting the Registered Manager with the necessary paperwork.Additionally, I manage staff and seniors’ meetings to ensure effective team coordination. Lastly, I support the organisation of activities for residents, contributing to their overall well-being and engagement. Show less