
Steve King
Human Resource Recruiter

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About me
President at People At Your Service
Education

Miami University
1986 - 1990B.S Business Administration; Personnel & Organizational BehaviorDouble major in Organizational Behavior & Personnel while working 15-20 hours per week. Active in both business fraternity and social fraternity with several leadership roles.
Experience

Central Transport
Jan 1990 - Jan 1991Human Resource RecruiterRecruiter for top sales & general management talent.

Belcan
Jan 1991 - Jan 1993Sales RepresentativePerformed sales and service functions, focused primarily on new customer acquisition for newly formed business temporaries division.

AT&T
Jan 1993 - Jan 1995Territory ManagerFunctioned as a "hunter" sales representative, responsible for identifying and acquiring new small business customers for voice and data communications in highly competitive telecommunications industry. Named "Rookie of the Year" in 1994 in Ohio Branch for outstanding sales in first full year in territory, out of more than 30 eligible rookies. Selected by Ohio Branch Manager to lead the development and implementation of a centralized telemarketing organization focused on lead generation for the outside sales organization, resulting in a substantial increase in qualified leads for the new business sales organization. Show less

LexisNexis
Jan 1995 - Jan 1997Key Account RepresentativePerformed sales and service functions to a more than $5 Million portfolio of Fortune 1000 type accounts throughout a five state territory, balancing new business prospecting with account retention and penetration activities. Increased territory sales by more than 27% in first year

Cintas
Jan 1997 - Jun 2010Led $150M business comprised of more than 150 Sales Representatives and 260 total employees, including leadership team of 5 Regional Sales Managers, Marketing & eCommerce, Merchandising/Product Management, Call Center & Operations. • Developed, implemented and led transformation to a new organizational structure combining direct and matrixed leadership positions, working closely with Cintas President & COO and 3 Division Senior Vice Presidents, yielding 26% sales growth and 45% gross profit growth from FY ’04 – FY ’08. • Created 3 tier sales organization including sales compensation, key performance indicators, activity metrics, and all sales training through combination of monthly, quarterly, and annual sales meetings. • Effectively led business through historical, industry-wide recession in 2008-2010. Substantially reduced operating and selling expense, rationalized inventory, and improved gross margin and net margin percentages. Result was an FY ’10 net margin that was the highest ever, improving more than 7 basis points during tenure. Show less Led largest Cleanroom operation, managing 110 partners and all sales & operations (more than 30% of division revenue and 50% of division profit). Increased sales through strategic expansion of product offering as well as geographic expansion, ultimately servicing over 700 customers across 15 states. • Achieved double-digit sales growth each year while improving net profit percentage 3 basis points despite industry-wide technology downturn following 9/11/01. • Implemented key operational initiatives including ISO 9001:2000, barcoding, & DOT Compliance, which ensured full compliance with all oversight organizations including OSHA and DOT. • Maintained a union-free environment by managing through aggressive unionization activities targeted nationally at Cintas Corporation by ensuring frequent and thorough partner interaction, communication and education.• Fiscal year 2003 awards recipient:o “Profit Contribution Award” for highest profit in the Division. o “Most New Business” installing more than $1.5M of annual new business (an all-time division record) Show less Selected as first National Account Manager, responsible for managing complex sales processes and high level account relationships with Fortune 500 type customers and prospects across multiple Cintas and customer locations. • Increased new business sales for the Division over 30% in FY ’01 by leading the standardization of key sales activities of 15 field level sales representatives across 5 locations; developing and implementing division-wide sales process; and leading the selection and implementation of a CRM platform. Show less
Director of Sales & Marketing
Oct 1997 - Jun 2010General Manager
Feb 2002 - Mar 2004National Account Manager / Sales Director
Jan 2000 - Jan 2002Marketing & Merchandising Manager
Jan 1997 - Jan 2000

Touchstone
Sept 2010 - May 2011Vice President - Program SalesLed sales team of 20+ sellers through key sales activities of prospect identification, pipeline management, proposal writing, contract negotiations resulting in the attainment of over $2M in sales growth.
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Michelman (Chemical Additives & Coatings)
Jun 2011 - Jun 2014Global Sales Manager / Global Sales Process ManagerDeveloped and implemented the “Michelman Way” of selling across 5 business units, 3 global regions, 40+ direct sellers & managers, and 70+ unique agent & distributor channel partners. Key activities included organizational design; talent acquisition & on-boarding; ongoing training & development; process development, implementation and improvement; troubleshooting; project management; strategic account acquisition & retention; and implementation/reporting of key performance indicators. • Delivered record EBITDA performance and record sales & profit in fiscal year 2012.• Far exceeded performance targets in 2011 & 2012, earning top performance appraisals and maximum bonus payout both years.• Led the development & implementation of a new global pricing strategy including integration with ERP and CRM systems.• Led the selection & implementation of critical sales tools & processes such as CRM and Miller Heiman Strategic Selling; became certified Client Associate to lead Miller Heiman classes.• Developed, implemented and drove new KPI’s for the global sales organization and channel partners including measurement of key leading indicators for sales performance. Oversaw performance management for direct & sales channel partners.• Travelled extensively globally to troubleshoot strategic accounts, participate in business plan development, facilitate training, and review direct & channel partner performance. Show less

Garretson Resolution Group
Jun 2014 - Nov 2016Sales Director, Healthcare SalesLead Revenue Generation activities for private equity owned legal outsourced services company.

People At Your Service
Nov 2016 - nowPresidentServing others by investing our talents to drive growth in the following areas: People; Revenue; Profit; Community & Kingdom

Cloverleaf
Sept 2021 - Dec 2022Outsourced Revenue GenerationLeading edge SaaS platform in the Behavioral Assessment space

Kaivac, Inc.
Dec 2021 - Dec 2022Outsourced Revenue GenerationThe industry leader in providing state of the art cleaning machines to the Jansan; BSC; & outsourced cleaner market. We serve industry verticals including Property Management; Schools; Restaurants; Grocery; Healthcare; and many more.
Licenses & Certifications

Miller Heiman Strategic Selling
Miller Heiman Group, A Korn Ferry CompanyAug 2012
Miller Heiman Large Account Management Process
Miller Heiman Group, A Korn Ferry CompanyApr 2013
Volunteer Experience
Board of Trustees / Chairperson
Issued by CancerFree KIDS on Mar 2011
Associated with Steve KingExecutive Steering Committee Member
Issued by Archdiocese of Cincinnati on Jan 2010
Associated with Steve King
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