Jalissa Smith

Experience

• 

  Panera Bread

  May 2011 - Jun 2014

  Associate Trainer

  Expedited orders under 3 minutes or less with a team of 4 to 5 employeesTrained new hires according to company standardTake customers orders and maintain cleanliness of dining room

• 

  Newk's Eatery

  Apr 2014 - Feb 2019

  Assistant Manager

  Ordered daily produce & weekly US Foods orderScheduled & organized 10-15 catering orders daily with a small catering team Maintained customer relationship and generated new catering leadsCoached and evaluated employees to provide the best service and product to customers

• 

  Morelli’s Gourmet Icecream

  Apr 2019 - May 2020

  Team Lead Supervisor

  Decorated cake orders & organized catering for small eventsCoached employees on consistency and accuracy when making ordersMaintained inventory count and placed weekly food truck order

• 

  Poor Calvin’s

  Jun 2021 - Nov 2021

  Food Runner

  Prepare fruit & dessert items for the shifts menuDeliver food to guests table & offer dessert menu itemsPack to go orders for online & walk-in customers

• 

  Sugar Shane's

  Aug 2022 - Oct 2024

  Manager

  Create & Implement an Inventory Counter/ Spreadsheet for company productRevise employee handbook with updates according to health department standards and company culturePackage and organize nationwide shipping ordersOrganize catering orders for events tailoring to 200+ attendees