Deep Enrich
Gabriel Menezes Vilas Boas
WFO Technical Support
306 followers
São Paulo, São Paulo, Brazil
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About me
Senior Product Support Specialist at Verint
Education
Alvernia University
2012 - 2013English as Second Language (ESL) English as Second Language (ESL)TOFL exam preparation
Centro Universitário FIEO
2008 - 2010Bachelor of Technology (B.Tech.) Computer Systems Networking and Telecommunications
Experience
DdCom Systems
Feb 2010 - Jan 2017WFO Technical Support
Atento
Feb 2017 - Jan 2020WFM Support Consultant
Verint
Jan 2020 - nowSenior Product Support Specialist
May 2023 - nowProduct Support Specialist
Jan 2020 - May 2023
Licenses & Certifications
- View certificate
KCS v6 Fundamentals Certification
The KCS AcademyJun 2022
Languages
- enEnglish
- spSpanish
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