Sujit Singh

Experience

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  HCL Technologies

  Mar 2011 - Feb 2015

  Software Developer

  • Involved in the end-to-end development process.• Designed screens for Windows applications.• Created a WCF service to retrieve images from Centra.• Developed a Windows Service to extract data from text files and update IDs in the history table based on conditions.• Created stored procedures to implement business functionality.• Designed database and table structures to meet requirements.• Incorporated numerous validations while designing Windows forms.• Acted as a Business Analyst to gather requirements.• Participated in database design, coding, and unit testing phases Show less

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  Atos

  Mar 2015 - Sept 2017

  System Analyst

  • Served as an Onsite Coordinator for three months, facilitating coordination between the offshore team and the client, and managing the initial level of acceleration activities.• Managing 5 + IT professionals and Stakeholders.• Participated in design meetings, contributed to design decisions, and delivered high-level design artifacts.• Reviewed data fix scripts before applying them in the live environment.• Acted as the first point of escalation for incidents.• Proactively identified problems and sought continuous service improvement opportunities.• Conducted root cause analysis to provide permanent fixes for issues.• Delivered appropriate solutions to end users and generated change requests.• Resolved priority incidents within the agreed SLA.• Led weekly and monthly KPI meetings, ensuring all issues were resolved within the desired SLA.• Coordinated with multiple teams (DBA, Networking, Middleware) during critical priority incident resolutions.• Optimized SQL queries and database performance.• Automated SQL jobs and ensured recovery before business operations commenced.• Provided RCA for recurring issues, created technical documentation, and presented findings to clients, development, and testing teams. Show less

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  Tata Consultancy Services

  Nov 2017 - Mar 2024

  Service Delivey Lead

  • Managed a portfolio worth 2 million usd.• Led a cross-functional team of 26+ IT professionals and stakeholders, championing Agile principles and Scrum practices for collaborative and efficient project execution.• Led the digital transformation of the team from legacy systems to modern cloud solutions, creating new opportunities.• Proficiently facilitated all Scrum events, ensuring meticulous planning and on-time delivery of software development projects.• Acted as Scrum Master, leading sprint deliveries and facilitating productive interactions with Product Owners.• Supported Product Owners by thoroughly documenting User Stories and Acceptance Criteria to enhance clarity and alignment with project requirements.• Collaborated closely with Product Owners to maintain a well-groomed backlog, ensuring a shared understanding of User Stories and their prioritization.• Monitored and tracked project progress, prepared comprehensive status reports, resolved issues, and coordinated tasks to achieve project goals.• Expertly facilitated and actively participated in Sprint planning, contributing to design and estimation efforts that fostered team ownership and commitment.• Conducted daily stand-up meetings, encouraging open communication within the team and ensuring transparency in project progress.• Guided the team in estimating story points and measured velocity to inform future sprint planning and resource allocation.• Managed the service introduction of new solutions. Show less

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  AkzoNobel

  Mar 2024 - now

  Functional Engineer Formulation

  • Developed and enhanced numerous business applications and system integrations, resulting in measurable improvements in operational efficiency and user productivity.• Demonstrated a strong understanding of business processes and a proven ability to translate business needs into effective software solutions.• Applied strong analytical and problem-solving skills to identify and resolve system issues, leading to improved system performance and user satisfaction.• Proactively collaborated with stakeholders to gather requirements and ensure solutions effectively addressed business needs.• Translated complex business requirements into clear and concise specifications, enabling efficient development and testing cycles• Evaluated potential solutions, identified risks and dependencies, and recommended optimal approaches for development and implementation.• Configured and customized enterprise software applications, participating in all phases of the software development lifecycle (SDLC) to deliver high-quality solutions.• Coordinated with external vendors to ensure timely delivery and adherence to specifications for custom development projects.• Demonstrated strong teamwork and collaboration skills, effectively contributing within teams while also being highly self-motivated and capable of independent work to meet deadlines Show less