Vishnu P.

Experience

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  HCL Infosystems Ltd

  Mar 2011 - Sept 2012

  System Engineer

  ► Provided Support to client (Windows Based) Servers and Desktops.► Administering the new user accounts and mailboxes, ensuring connectivity & access rights of folders, shared drives, blackberry, printers, scanners as well as the availability of all the applications.► Monitored, Configured and created ISDN and IP Based Video Conferencing Systems for various locations in India and across Global.► Creating users in Active directory, giving security permissions in group policy.

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  EY

  Jun 2013 - Dec 2013

  Busines Analyst (SAM)

  Client - The worldwide leader in software, services and solutions for personal and business computing ► Instrumental in establishing the Software Asset Management (SAM) practice at Ernst & Young, Mumbai - conceptualized Process Workflows and executed multiple Advisory engagements ► Collaborated with the Partner Account and Partner Technology teams in identifying regional sales opportunities and licensing negotiations► Led the Enterprise Software Asset Management (SAM) engagement for Asia’s largest group of hotels- - reviewed the deployment landscape and implemented a governance structure to optimize expenditure and streamline processes ► Conducted multiple License Compliance Reviews across SMB, EPG and EUA accounts - benchmarked deployments against entitlements and performed a gap analysis of licenses and processes Market Research -Performed Client Profiling and Market Research for pitching to prospective clients Show less

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  SoftwareONE

  Feb 2014 - Jul 2016

  ► The key functions of this role include ensuring good Software Asset Management (SAM) Practice, software vendor knowledge, customer license position management and the ability to understand software contracts and installed software data to produce and interpret licensing statements. ► As a Senior Software Asset Management Specialist,it is important to maintain an expert level of licensing knowledge in a nominated list of vendors.My field of expertise is Microsoft licensing and as well as Adobe Licensing.► Key member of the Enterprise Software Asset Management engagement - Developed the Effective License Position by benchmarking software deployments against license entitlements and conducted a process review.► Supporting the Compliance team for the EMEA viz., UK, Nordics,and US countries.► Part of this role also requires me to use a variety of inventory tools such as SNOW, Landesk, MAPs, RV Tools, SCCM, etc, to understand the output of the scripts/data and to provide a comprehensive and optimized analysis.► Recommending Global Customers about the IT Cost Optimization methods through SAM Process.► Maintain a high level of CSAT's for all the projects under Compliance Assessment for all the different subsidiaries of Software One. Show less ► Key member of the Enterprise Software Asset Management engagement - Developed the Effective License Position by benchmarking software deployments against license entitlements and conducted a process review.► Specialized focus in conducting Software Licensing Reviews (SLR) or Software Asset Management reviews (ISO 19770) for several vendors on small, medium and large organization scale.► Administering the Snow Portals through Citrix Server creating Portals,giving access to clients for portals. ► Administering the Inventory Server through Citrix Server► Generating the deployments spreadsheets from SNOW, MAP, SCCM and other Tools. Analyzing the reports and providing the Compliance assessment report to the Global Clients.► Recommending Global Clients the IT Cost Optimization methods through SAM Process. Show less

  • Senior SAM Specialist || Project Lead - US & India, GSDC

    Jan 2015 - Jul 2016

  • SAM Specalist

    Feb 2014 - Dec 2014
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  Trianz

  Aug 2016 - Jun 2018

  Technical Lead,IMS-ITSM(BIGFIX- FLEXERA)

  ► Understand the application framework and architecture for the application and implement the same.► Understand the functions, interactions and dependencies among components within the application.► Resolving technical problems.► Deployment of Inventory Agent (where required).► Inventory Data Validation.► User / Role management.► Monthly health checks that offer detailed insight into current installations and configurations to identify areas where system performance and license optimization may be improved.► Check logs every day.► Maintain Agent connections; resolve any issues that arise.► Communicate to asset management team the schedule / upgrade of the OS / tool related.► Document any changes to the architecture / application / database changes.► Troubleshoot and resolve any architecture / application / agent / network connection / database / database connection issues.► Plan / implement / install any new application / database connection / agent and network connection.► Working with the concerned stakeholders to create and support optimal development environment.► Conduct system analysis and development to keep systems current with changing technologies.► Provide postproduction and implementation technical support.► Provide support in the Testing Phase (SAT, OAT and UAT).► Provide inputs for addressing all the technical clarifications of the client.► Adhere to the quality processes.► Provide direction and mentorship to Software Engineers as required. Show less

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  Wipro Limited

  Jul 2018 - Jan 2021

  Technical Lead

  ► Apart from Trianz`s Roles and Responsibilities, I have Planned and Implemented IBM Bigfix – ILMT in multiple accounts and made it to Steady supported State.► Planning and Implementing the Flexera (FlexNet Manager Suite). in multiple accounts and made it to Steady supported State.► Supporting Practice Team and Tools supporting them to resolve Escalations

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  Cognizant

  Jan 2021 - Sept 2023

  Infrastructure Architect

  ►Competency Charter Lead for the ITAM tools implementation(Flexera, snow, Bigfix, ILMT►Planning and Implementing the Flexera (FlexNet Manager Suite) in multiple accounts and made it to Steady(RUN Phase)supported State. ►Integrations with Service NOW, O365, AD, SAP and Salesforce, Oracle, Citrix ►Planning and implementing the Flexera Saas Manager and IT Visibility for multiple Customer►Optimizing, Transforming, and migrating an on-premises workload from on-prem to Azure, AWS, and GCP Cloud Service providers►Supporting and solutions the RFX`s for Cognizant for Various customer►Support the businesses before and during Audits and implement controls to improve Audit readiness. Design, refine and improve the SAM process. Show less