Tony DiPaolo

Experience

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  Progressive Insurance

  Dec 1995 - Dec 2007

  Designed and implemented highly available infrastructure solutions for Large Scale Application Development Projects. Conducted Technical Design and Infrastructure meetings, developed monitoring and production support policies and processes, developed new and refined existing IT processes, created documentation and technical diagrams for Infrastructure projects. Developed Disaster Recovery plans and consulting on general Infrastructure components and processes and maintaining Server budgets and forecasts. Coordinated Stress tests and documented results. Skills include in-depth technical knowledge of Client Server and Mainframe infrastructure and application components. Knowledge of Windows domain and Security concepts. Applied Operational Framework concepts to application projects. Conducted Operational Framework assessment for Enterprise Content Management project. Designed and implemented VPN Solutions for various vendor and strategic business partners. Show less Supported the Client/Server development efforts within various internal Business IT groups. Daily activities included: Providing consultation to Business IT groups for proper hardware, operating system and web server configurations. Installed server hardware and configured in-house and third party Web applications. Coordinated application stress tests. Initiated contact with vendors to resolve technical issues and coordinate software product evaluations for Business IT Projects. Provide technical support for all Business IT client/server issues. Resolved Firewall/Connectivity Issues with Business IT applications. Coordinated and led technical meetings and discussions. Show less Served as a Team Leader for PC Support of Call Center workstations. Performed LAN administration functions along with daily installation, configuration, problem determination and troubleshooting for all installed operating systems (Windows NT/95, OS/2) and desktop applications (SmartSuite, Lotus Notes, Organizer/Scheduler, Attachmate, GQL, and various other Progressive applications.) Also responsible for the orientation and training of employees and contractors. Performed On-Call and weekend IPL functions. Provided process improvements to my management to coordinate the standardization of hardware and software installations for the Client Server Support Group. Show less

  • Systems Engineer Lead

    Dec 2002 - Dec 2007

  • Systems Engineer Lead

    Jan 1995 - Jan 2007

  • Systems Engineer

    Dec 1998 - Dec 2002

  • Client Server Analyst

    Dec 1995 - Dec 2002
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  Cleveland Clinic

  Feb 2008 - Jul 2019

  Enterprise Systems Engineer
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  AmTrust Financial Services, Inc.

  Aug 2019 - Sept 2021

  Solution Architect
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  Progressive Insurance

  Sept 2021 - now

  Information Technology Process Consultant