Ryan Zajac

Experience

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  Homework Hotline

  Oct 2012 - Sept 2014

  Tutor
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  The Woodbridge Group

  Jun 2013 - Aug 2013

  Industral Engineering Intern
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  Teradyne

  Jun 2014 - Aug 2014

  Hardware Engineering Intern
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  Rose-Hulman Institute of Technology

  Sept 2014 - Jun 2015

  Student Researcher
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  NI (National Instruments)

  Sept 2015 - Nov 2023

  Role and Responsibilities:- Led a team of 10 software developers located across Europe and North America- Piloted DEIB initiatives to recruit, hire, and mentor AUTMhq apprentices and Code to College interns- Organized and ran an organization-wide software rebalance effecting roughly 500 developers worldwide,achieving a 95%+ first choice placement rate,- Led customer interviews to scope work for customer needs and create a better understanding of product usage- Partnered with account managers to ensure closure of multiple high profile opportunities- Created and foster a team culture focused on inclusivity, customer success, and continuous improvement Show less Role and Responsibilities:- Led teams of 14 and 10 software developers- Developed agile-based project roadmaps to ensure a 100% ship rate on committed features and a 90%+rate on expected features for quarterly product releases- Coordinated with multiple teams across Europe and Asia including Product Managers, Senior Directors, Documentation, Manufacturing, and Localization to ensure 100% on-time product releases- Coordinated and drove the planning for a cross-geographic team through a new hardware release for LabVIEW NXG- Organize and coordinate the team's transition to remote during Covid Show less Role and Responsibilities:- Direct supervisor for two other Product Support Engineers- Created supportibility plans for newly releasing products to ensure high qualitydocumentation upon release and appropriate training for support staff- Owned and drove the interdepartmental relationships between frontline customer support and product R&D teams- Responsible for being the voice of the customer for new development projects to ensure customer needs were met while balancing for product innovation Show less

  • Senior Software Engineering Manager

    Aug 2022 - Nov 2023

  • Software Engineering Manager

    Jun 2020 - Aug 2022

  • Staff Software Engineer

    Jul 2019 - Jun 2020

  • Product Support Engineer

    Dec 2016 - Jul 2019

  • Application Engineer

    Sept 2015 - Dec 2016
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  GOLFTEC

  Jun 2024 - now

  Director of Engineering