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Sumita Sarkar

Sumita Sarkar

Associate

Followers of Sumita Sarkar129 followers
location of Sumita SarkarKolkata, West Bengal, India

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  • Timeline

  • About me

    Associate at Capgemini

  • Education

    • University of Kalyani

      -
      Master of Arts - MA

  • Experience

    • Tech Mahindra

      Sept 2020 - May 2022
      Associate

    • Capgemini

      May 2022 - Jan 2024
      Process Associate

      Customer Support Executive1.ADT project. (Technical support via chat) Handling chats, troubleshooting the technical issues and resolving the billing queries of the customer.2.Follett project(Technical support via calls email, chats) Dealing with the store managers and store employees throughinbound and outbound calls and emails.Creating tickets and handling chats.

  • Licenses & Certifications

    • Training and Practicing in English Public Speaking

      Coursera Course Certificates
      Aug 2023
      View certificate certificate

    • Communication Strategies for a Virtual Age

      Coursera Course Certificates
      May 2023
      View certificate certificate

    • Beginner to pro-use excel like a management consultant

      Udemy
      Oct 2023
      View certificate certificate