Experience

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  Delhi metro rail corporation ltd

  Nov 2002 - Jan 2003

  System analyst

  Report generation in SAP systems. ResponsibilitiesNetwork Management of LAN and WAN systems.

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  Kamla nehru institute of technology

  Feb 2003 - May 2003

  Programmer

  Maintain existing Computer department applications.ResponsibilitiesManagement of internet and lan connection (VSAT) of the institute, LAN of over 200 systems

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  U.p.state bridge corporation

  May 2003 - Aug 2003

  Programmer

  Maintenance and Generation of Weekly, Monthly reports for Official purposes via Oracle.ResponsibilitiesAdditional responsibilities Network Management of Office LAN.

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  Infosys

  Aug 2003 - Sept 2008

  Program analyst

  Experience with software systems design, specification, development, and testing; conducted walkthroughs of software deliverables: analysis/design, POC, source code reviews, and test cases. Knowledge of mortgage loan cycle and account statement generation in Banking and Financial domains.ResponsibilitiesLeading small and medium teams directing virtual teams that are highly diverse in nature (technical versus nontechnical) and geography (US versus global)

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  Comcast

  Sept 2008 - Jun 2024

  Software engineering manager

  Served as Manager for Data/Web Platform Product Owner, leading data analytics and machine learning anomaly detection, resulting in a 15% reduction in system anomalies. Ensuring Data Privacy as per FCC rules.Integrated payment and billing systems, improving transaction handling and expanding payment options.Spearheaded multiple teams overseeing the Virtual Service Gateway and Service Orchestration Platform teams, achieving a 15% increase in operational efficiency. By introducing incident and change management process in the team ,ensured 100% system uptime for Virtual Service Gateway and Service Orchestration Platform teams.Collaborated with cross-functional teams on business concept readiness and deliverable quality.Reduced deployment time by 30% through adherence to DevOps excellence.Managed deliverables to ensure deadlines, specifications, and budgets were met.Worked with cross-functional teams and vendors to monitor and control SDLC scope, timeline, risks, and issues.Developed cross-functional teams and implemented machine learning anomaly detection.Monitored project progress and reported findings to leadership.Fostered an open, trusting, and operationally mature culture.As Principal Engineer:Oversaw on-time delivery and successful execution of the measurement platform.Led teams in technical product development, ensuring coordination and delivery.Fostered collaboration across technology and business teams for alignment with strategy and goals.Provided mentorship and guidance, empowering and growing talent.Championed SDLC, Agile, and lean practices to uphold organizational standards.Ensured adherence to governance requirements across all programs.Participated in technical/architectural discussions, providing direction and driving decision-making. Show less