Michelle T.

Experience

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  Smoothie King (SKFI)

  Mar 2018 - May 2022

  Team Leader

  • Designed promotional boards for lobby area to increase sales of products • Trained new hire employees to ensure understanding of tasks, procedures and equipment usage • Managed a team of 4 members when closing Smoothie King and was able to reduce amount of time needed to complete all closing tasks by 20 minutes • Provided service to over 70 customers a day with the ability to solve customer service issues without assistance from a manager on issues including refunds, receipts, transactions and sales • Tracked weekly inventory by counting product items and updating data sheets Show less

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  Hoosier Uplands Economic Development Corp

  Jun 2021 - Aug 2021

  Intern

  •Designed housing resource and food resource brochures that included 6 different Indiana counties• Managed and created social media content for 5 different Facebook pages operated by Hoosier Uplands• Collected, analyzed and organized relevant data from 7 different counties for grant applications• Assisted in writing a grant proposal that awarded Hoosier Uplands with $100,000• Revised and enhanced newsletters and grant proposal drafts• Collaborated with staff on project designs• Participated in weekly and monthly policy meetings Show less

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  Indiana Senate Democratic Caucus

  Dec 2021 - Mar 2022

  Legislative Intern

  • Tracked legislation as it navigated the Indiana General Assembly, noting its milestones to becoming enacted • Staffed the Local Government and Public Policy Committees, summarizing testimony from the community and comments from legislators • Condensed information into committee reports to inform staff and legislators outside of the committee • Drafted letters on behalf of legislators to communicate to constituents a Senator’s opinion on various topics • Compiled data and research on various legislation topics for Senator Greg Taylor • Awarded the Rick Gudal Scholarship for best exemplifying the public service legacy and love of education Show less

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  Traffic Control Specialists, Inc.

  Jun 2022 - Aug 2022

  Human Resources Intern

  -Added ADA compliant language to job descriptions and created hiring flyers and social media posts for job fairs and job postings-Assisted in conducting an internal I-9 audit for over 50 employees-Participated in weekly Human Resource L10 meetings-Conducted phone screens for potential candidates and reviewed resumes while providing assistance with the onboarding process for new hires-Managed the termination process for employees separating from the company-Researched marketing and advertisement opportunities for the Knox and Fort Wayne locations presenting these findings to the HR Director Show less

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  O'Neill School of Public and Environmental Affairs

  Aug 2022 - May 2023

  HR Undergraduate Administrative Assistant

  -Created and implemented a digitized filing system for personnel files-Assist with processing documentation regarding employee I-9 verification and observed new hire interviews-Filed employee personnel records-Assist HR Coordinator with all other HR projects as assigned- Redesigned O'Neill HR webpage using a web content management system

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  High Star Traffic

  Jun 2023 - now

  • Talent Acquisition Specialist I

    Sept 2024 - now

  • Human Resources Assistant

    Jun 2023 - Sept 2024