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Philip Serrano

Philip Serrano

IoT Specialist

location of Philip SerranoPitney Bowes

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  • Timeline

  • About me

    Full Stack Network Engineer | Cybersecurity Analyst | Interested in Offensive/Defensive Security | CompTIA Sec+ In Progress

  • Education

    • NexGenT

      2022 - 2023
      Associate's degree Full Stack Network And Cybersecurity

    • Don Bosco Technical College, Mandaluyong

      2006 - 2011
      Bachelor of Science - BS Information Technology

  • Experience

    • Status Pros

      Nov 2019 - Apr 2021
      IoT Specialist

      • Field IoT technician providing installation of networked equipment using DHCP/static IP or WiFi connections, including end-user training of proprietary Android-based interface. • Triage and repair older equipment including motherboard and battery replacement, diagnose network issues and upgrade from analog to ethernet/cellular connection as necessary. • Communicate remotely with team via Slack, GoToMeeting/GoToConnect and Microsoft Office 365. Trained new technicians and mentored through initial onboarding. Show less

    • Pitney Bowes

      Apr 2021 - now
      Field Service Technician

      • Troubleshoot LINUX based computers and network preventative maintenance on a variety of postage meters and mailing solutions inserter/sorting machines.• Perform equipment upgrades including installing SSD hard drives, reimage hard drives, motherboards, NIC cards, and power supply. • Provide client training, phone support, emergency on-site assistance, and on-call availability as needed.

  • Licenses & Certifications