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Nancy Leoni

Nancy Leoni

Customer Service Supervisor | Inside Sales Supervisor

Followers of Nancy Leoni220 followers
location of Nancy LeoniHolden, Massachusetts, United States

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  • Timeline

  • About me

    Customer Service Manager | Project Management and National Accounts Management

  • Education

    • Shrewsbury High School

      -
      Graduate

    • Worcester Junior College

      1974 - 1976
      Associate's degree Business/Commerce, General

    • Becker College

      2017 - 2017
      Business subjects

  • Experience

    • Henry L. Hanson, Inc.

      Jan 1980 - Jan 1990
      Customer Service Supervisor | Inside Sales Supervisor

      Solve post delivery issues with a goal of customer satisfaction while staying within the companie's warranty policies. Increase sales from the company's list of low volume accounts. Motivate and supervise individuals within the inside sales team.

    • ModuForm, Inc.

      Mar 1992 - Jun 2021

      Managed daily activities of Customer Service and Oder Entry personnel. Provide sales support to customers and independent and company sales representatives and dealers. Utilize communication skills and problem solving skills to maintain customer satisfaction. Ongoing efforts for Process Improvements. Work with Operations Manager to schedule and meet customer delivery expectations. Direct sales for special high volume account and prepare quotes. Project Management which includes contract compliance, hire private installation companies and commercial carriers to coordinate on-time furniture installations.Current Notary Public Commonwealth of Massachusetts. Show less

      • Customer Service Manager

        Mar 1992 - Jun 2021

      • Customer Service Manager, Sales Account Management

        Mar 1992 - Mar 2018

    • Self Employed

      Aug 2018 - Jun 2021
      Co-Owner

  • Licenses & Certifications

    • Notary Public Commonwealth of Massachusetts

  • Volunteer Experience

    • Volunteer

      Issued by Habitat for Humanity of Worcester County
      Habitat for Humanity of Worcester CountyAssociated with Nancy Leoni

    • Case Member

      Issued by MA Department Social Services on Mar 2002
      MA Department Social ServicesAssociated with Nancy Leoni