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Nathan Brooksby

Nathan Brooksby

Alignment Technician

Followers of Nathan Brooksby863 followers
location of Nathan BrooksbyCorvallis, Oregon, United States

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  • Timeline

  • About me

    Field Service Engineer at Subaru of America

  • Education

    • Brigham Young University - Idaho

      2006 - 2013
      Automotive Technology Management Automotive

      Activities and Societies: Chairman of the Automotive Student Association • GPA 3.76• Relevant coursework: Advanced Engine Performance, Engine Rebuilds, Automatic Transmissions, Manual Transmissions and Drive-trains, Suspension Brakes and Steering, Automotive Electronics and Electricity, Automotive Business, Heating and Air Conditioning, Alternate Fuels, Welding, Thermal cutting, Welding Certification and Code

  • Experience

    • Broadway Ford

      Sept 2011 - Apr 2012
      Alignment Technician

      • Educated customers on necessary repairs and recommended maintenance • Performed maintenance service and repairs on fuel systems, ignition systems, tires and brakes• Demonstrated knowledge of steering and suspension systems by performing alignments and installing leveling kits

    • Madison County Parks Dept.

      Apr 2012 - Jun 2013
      Lead Maintenance Technician

      • Demonstrated diagnostic troubleshooting skills by resolving no start, rough running, and NVH concerns• Conducted maintenance and repair of county vehicles including trucks, tractors and small engine equipment• Up-fitted county trucks with 300 gallon water tanks, pressure washers and equipment racks

    • Ford Motor Company with Advantage Technical Resourcing

      Jun 2013 - Jan 2015
      Technical Service Engineer- Escalated Handling Team

      • Educated and assisted dealer technicians with difficult to diagnose repairs• Provided technical support on Lemon Law/Warranty related contacts as a member of the Escalated Handling Team• Developed curriculum and presented powertrain technical trainings for new hire Service Engineers• Interviewed potential new hire candidates as part of the Recruiting Team

    • FCA Fiat Chrysler Automobiles

      Jan 2015 - May 2017
      Technical Advisor

      • Provided technical support to 52 Dealerships via phone and in-dealership visits • Supervised all repairs of Battery Electric Vehicles for entire southeast region• Managed tech training schedules to increase from 72% to 90% of dealers reaching their Training Requirements • Directed diagnostics for final repair attempts of vehicles facing Lemon Law or Buy Back threats• Reduced unnecessary warranty spending by performing pre-audit warranty reviews at suspect dealers

    • Subaru of America

      May 2017 - now
      Field Service Engineer

  • Licenses & Certifications

    • ASE Advanced Level Specialist: (L1) Advanced Engine Performance

      National Institute for Automotive Service Excellence (ASE)

    • ASE Master Automobile Technician: (A1) Engine Repair, (A2) Automatic Transmission, (A3) Manual Drive Train & Axles, (A4) Suspension & Steering, (A5) Brakes, (A6) Electrical/Electronic Systems, (A7) Heating & Air Conditioning (A8) Engine Performance

      National Institute for Automotive Service Excellence (ASE)