Daniela López Osorio

Daniela López Osorio

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location of Daniela López OsorioVancouver, British Columbia, Canada

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  • Timeline

  • About me

    Chemical Engineer | QA | Supply Chain Management

  • Education

    • SELC College

      2022 - 2023
      CITT-Certified Logistics Professionals (CCLPs) Designation

      Activities and Societies: CITT Supply chain management is a broad term that includes a variety of roles and functions such as operations, purchasing, warehousing, distribution, and logistics. Basically, we are talking about move materials, finished goods, and information efficiently through all points and processes before, between, and after transportation links from sources to destination, on a national or international scale.

    • Universidad del Valle (CO)

      2012 - 2017
      Chemical Engineer Chemical Engineering

      Activities and Societies: Grupo de Investigación Colciencias, Ciencia y Tecnología del Carbón.

    • Greystone College of Business and Technology

      2021 - 2022
      Diploma Customer Service
  • Experience

    • Smurfit Kappa

      Jan 2017 - Jun 2021

      • Developed standard monitoring system to review quality KPIs such as pieces claimed, returned and PPMs; consequently, customer satisfaction increased by 19% from 2019 to 2020. • Led projects to redesign manufacturing recipes, implementing OPEX concepts to improve process productivity (less downtime and waste), achieving 11% savings in raw material costs (1.250m USD/year) resulting in final product´s performance improving or remaining stable • Created VBA script on excel that queries raw materials´ names and simulates final product´s performance and cost, decreasing time required to prepare savings projects by 30%. Show less • Prepared reports by collecting, analyzing, and summarizing data; and interact across the organization making recommendations to maintain product quality and customer satisfaction.• Participated in activities relating to QS audits, environmental and food safety regulatory compliance • Supervised 40 employees/shift, managing production resources to meet safety, quality and efficiency targets. • Provided training to 245 team members on standard methodology to realize capability studies using statistical software, to ensure process variation is between agreed tolerances. Show less

      • Process Technical Engineer

        Jul 2019 - Jun 2021
      • Quality Analyst

        Jul 2017 - Jul 2019
      • Student Intership

        Jan 2017 - Jul 2017
    • Cloverdale Paint Inc.

      Oct 2021 - Aug 2022
      Customer Service Representative

      • Increased the first quarter year sales by 30% by applying a mix of proper product knowledge and selling techniques to provide a personalized customer experience.• Improved inventory accuracy by processing retail wholesale orders and returns through the POS system. • Maintained consistency in quality by collecting, analyzing, and comparing against the desired color sample, and working cross-functionally with all the manufacturing staff to ensure quality instructions were followed.

    • Wesco

      Aug 2022 - now
      Quality Analyst - Utility solutions

      • Develop and conduct the branch Lean Quality Management System and lead ISO 9001 audits.• Collect, compile, and analyze operational data and, develop specifications and reports supporting quality assurance.• Develop and carry out work studies such as root cause analysis, CARs, PARs, and, gap assessment, to new and existing standard operational procedures.• Reduce the average of inventory errors by applying Lean tools such as process mapping, 5whys, and brainstorming to control variation across the operation process. Show less

  • Licenses & Certifications

    • Wesco Lean Leadership Yellow Belt

      Wesco
      Dec 2023
      View certificate certificate
    • Occupational First Aid Level 1

      St. John Ambulance BC/Yukon
      Sept 2022
    • Forklift Operator Safety Training

      Johnston Equipment
      Sept 2022
    • Verified International Academic Qualifications (Chemical Engineering)

      World Education Services
      Dec 2022
      View certificate certificate
  • Honors & Awards

    • Awarded to Daniela López Osorio
      Winner of the National Award for the Best Degree Project in Chemical Engineering 2018 Consejo Profesional de Ingeniería Química de Colombia CPIQ Nov 2018