Tristan Quek

Experience

• 

  Elchemi Education

  Mar 2009 - Jan 2017

  - Identify opportunities in the education sector for training or professional development programmes in both software and technical skills such as videography, app creation and use of eLearning tools - Conceptualise and develop programmes, training materials, learning resources based on the clients’ requirements, resources and limitations - Administer and coordinate the programmes with clients to ensure that projects run smoothly and deliverables are timely - Document progress and outcomes of programmes to identify both internal improvements and feedback to clients feedback- Create standard-operating-procedures for the company to ensure a consistent brand - Work with trainers and training partners to maintain training standards and outcomes - Professional development for educators - Training across primary, secondary and tertiary level education - Structuring lesson plans for various courses which include aspects of photography, filming, animation, app development and use of eLearning tools - Providing technical support for schools

  • Assistant Manager - Programme Development (Programme Development)

    May 2013 - Jan 2017

  • Assistant Manager - Programme Development (Project Management)

    Feb 2012 - Jan 2017

  • Trainer

    Mar 2009 - Jan 2017
• 

  CutQ - Order Ahead Food Takeaway App

  Jul 2017 - Oct 2020

  Digital MarketingDevelop and maintain ad campaigns on Facebook Ads Manager & Google Ads based on user database and campaign budgetAnalyse data from various sources to develop marketing campaigns Analyse data from active and past campaigns to optimise and improve current campaignsMarketing (General)Work with marketing director to develop the marketing launch of new version of cutQ V3Conceptualise and develop end-to-end marketing campaigns for online and offline channels to build brand awareness, acquisition and retention Designed and produced offline marketing collaterals such as standees, posters, flyers & name cardsDesigned and produced media for online marketing such as posts videos, banners, website & emailers Project Management of Version 3 of cutQ (v3) Spearheaded the successful development, implementation and launch cutQ’s v3 for both the consumer and merchant appsDeveloped meaningful improvements for v3 based on the analysis of the feedback from merchantsWorked together with designers and internal stakeholders to conceptualise UI and UX flow for the consumer facing new versionSole designer for the redesign of the merchant app’s UI and UX and designed UI of the the backend to add new functions Liaised with CTO and development house to ensure consistency and timely workMain bug tester for the duration of the development of v3OperationsMain operations manager - oversee all aspects of the smooth running of the app, including merchant live status and troubleshootingCustomer Service Manage and address complaints and feedback from merchants and consumers Develop and produce step-by-step guides Working with merchants to ensure updated menu, promotions & opening hoursTechnical support for merchant ground staff Show less

  • Marketing Manager

    Jan 2017 - Oct 2020

  • Operations

    Jul 2017 - Mar 2019
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  RYNAN Technologies Pte. Ltd.

  Oct 2020 - now

  Digital Marketing Manager