Ric Lewis

Experience

• 

  Brigham Young University

  Jan 1996 - Jan 2004

  Student

  - Studied Computer Science- Worked in school IT department

• 

  Compaq Computer Corporation

  May 2001 - Aug 2001

  Software Development Intern

  Ported disk I/O stress tool from Windows to Linux (CPQPERF-Linux).Created assembly language Linux module to consistently recreate system crashes. Designed and implemented memory stress tool for Linux systems 4GB RAM and greater.

• 

  IBM

  May 2002 - Dec 2003

  XWindows Developer

  Monitored software usability experiments and tracking, and assisted customers through product usage scenarios.Created X server protocol capture/playback software (dtrec).Led testing of Websphere DCEM component.QA tested AIX window manager components.

• 

  Indigo

  May 2003 - Aug 2003

  Software Test Engineer Intern

  Developed and implemented test suite for internal web services protocol.Created web services to examine different facets of transactions and durability.QA tested example code for web services that was distributed to MSDN developers.Researched the viability of model-based methods for automated software testing.

• 

  Microsoft

  Aug 2004 - now

  Coordinated public launch of IoT team strategy and vision, including PR engagements, conferences and web presence.Designed overhaul for Microsoft Windows servicing and update model, utilizing single-branch and delta compression techniques, resulting in millions of $ saved in CDN and customer deployment costs.Stood up from scratch a developers tools team that generated 29% improvement in developer throughput in first year.Drove major Microsoft app model changes which increased Embedded Industry WinRT platform adoption by over 500%.Authored executive keynote presentations and demos.Rated Top 10% presenter at Microsoft TechReady.Created a cloud-based web service syndication platform for delivering support content to Microsoft internal and OEM partners in SMB and enterprise categories.Coordinated launch of WinS into education markets, including upgrade promotions, media comms, and technical documentation.Led project management on Microsoft’s primary support search engine (VisualKB)Communicate and develop relationships directly with customers through local user groups, team blogs, conferences, direct emails, dinners and social functions.Turned a failing product team into a key contributor by rebuilding stakeholder relationships and implementing SFE processes.Developed User Interfaces for consumer and professional end-users. Utilized UI design tools, work with product designers, develop walkthroughs to create prototypes and run usability experiments with end users.Prototyped and delivered a media kiosk solution for McDonalds Canada.Authored multiple feature specs for multiple Microsoft Access releases. Determine customer scenarios and mapped them to technical requirements for developers. Show less Owned deployment testing of the MS Distributed Transaction Coordinator (MSDTC) component of Windows. Determine customer scenarios, cross-group collaboration, and creative design of deployment testing methodology.Test liaison between MSDTC and the Kernel Transaction Manager (KTM) teams to drive quality of cooperative projects, and communicate requirements and status of critical issues to development, program management and test teams.Designed and implemented test cases covering the propagation of transactions between the MSDTC and KTM components.Managed test design specs for MSDTC team by defining spec development and storage procedures, driving completion and maintenance of specs and communicating health of team's test specs.Organized and drove team test passes. Create focused test plan based on bug fixes, coordinate team member's testing efforts through the pass, and track and broadly communicate test pass results.Authored test automation tools in C++ and C# for deployment and propagation testing.Recognized as go-to contact for high-level architecture information on MSDTC features in Vista. Show less

  • Senior Program Manager

    Nov 2006 - now

  • Software Engineer in Test

    Aug 2004 - Nov 2006
• 

  Volunteer

  Jan 2009 - Jan 2009

  Producer, Kirkland Stake Musical

  Delivered a musical enjoyed by ~2000 members of the community over the course of a two week run.Developed personnel staff of ~15 members (director, tech lead, etc.)Produced large Gantt chart tracking dependencies across various functional departments and resourcesDrove resolution on all personnel and resource escalations