
Genelle Fountain
Director of Hotel Sales

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About me
Director of Group Sales, Grand Hotel Golf Resort and Spa, Autograph Collection
Education

University of New Orleans
1983 - 1988Business Administration Marketing
William Carey University
2003 - 2006Master of Business Administration (M.B.A.) Organizational Leadership 4.0
Experience

Grand Casino Biloxi/Harrah's Entertainment
Feb 2002 - Aug 2005Director of Hotel SalesResponsible for the daily operations of the Convention Sales and Convention Services Departments for 500 room hotel with 42,000 square feet of meeting space. Responsible for the achievement of annual departmental sales goal of 40,000 room nights. Managed a staff of 9 individuals including two Sales Managers, four Event Managers, one Convention Center Manager and two Support Staff personnel. Prepared departmental room night and expense budget in conjunction with the Hotel General Manager. Prepared departmental travel schedule to assist in the achievement of sales objectives to penetrate feeder markets for group business. Worked with Advertising Department to develop advertising schedule in national and regional convention publications utilizing a $40,000.00 advertising budget. Show less

Wynfrey Hotel
Nov 2005 - Jun 2006Sales ManagerSolicited corporate groups within Alabama for potential meetings and convention business. Made personal sales calls in Birmingham area to major corporations. Handled rate and contract negotiations for groups within established territory. Conducted site inspections of property as needed with clients. Employment was due to temporary move to Birmingham following Hurricane Katrina

The Grand Hotel Golf Resort and Spa
Jun 2006 - nowAssistant Director of Group Sales
Grand Hotel Marriott Resort, Golf Club and Spa
Jun 2006 - Feb 2011Senior Sales ManagerResponsible for solicitation of corporate and association group business within the LA, MS and TX territories to accomplish group room night/revenue goals for 405 room resort property. Conduct personal sales calls to meeting planners in feeder cities within established territory. Negotiate and prepare hotel contracts. Conduct site inspections of property with potential clients. Assist Director of Sales with Sales Manager training, travel schedule and budget preparation as needed. Represent the hotel at regional industry tradeshows. Work with Food and Beverage, Catering, Reservations, Front Office and Accounting to ensure clear communication about group requirements. Make presentations on resort features and ability to host convention requirements to clients as needed. Show less

Grand Hotel Golf Resort and Spa, Autograph Collection
Feb 2011 - nowAssistant Director of Group Sales
Licenses & Certifications

Digital Event Strategist
Professional Convention Management AssociationApr 2021
Certified Meeting Professional, CMP
Convention Industry Council
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