Archit Garg

Experience

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  Quatrro

  Jul 2015 - Mar 2017

  Senior Fraud Analyst

  Fraud Analysis of JP Morgan & Chase Bank with Credit Cards and Debit CardsIdentified and analyzed credit card fraud cases.Investigated and analyzed causes, methods, and processes for fraudulent activities.Analyzed suspicious credit card transactions and created reports using C3, CA, and FWI software.Served as Debit Cards Fraud Analyst at JP Morgan Chase Bank.Validated and resolved Debit card transactions by raising chargeback, denial, and losses to minimizefraud losses.Investigated and analyzed Debit card transactions with the help of FALCON, TASER, and CA software.Awarded the Certificate of Excellence as the best team award-CCFP.Analyzed credit cards suspicious applications and created. Show less

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  Global Credit Solutions Pvt Limited

  Apr 2017 - Sept 2017

  Credit Counselor

  - Worked towards providing specialist credit and risk management services that help businesses aroundthe world keep their cash flow steady.Handled debt collection for national and international clients such as DHL, Gati, Dell, and UPS.- Investigated and analyze the cause, methods, and process for fraud and debt recovery activities.- Responsible for following up with the client, legal, and verification team regarding debt recovery.

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  PwC

  Jul 2022 - now

  Senior Fraud Analyst

  - Achieving a high level of accuracy in fraud detection cases, consistently maintaining a 99.5% successrate.- Analyzing Fraud Analyst cases for USAA Bank by utilizing 20 different tools provided by the client.- Detecting fraudulent activities and taking appropriate action based on analyzed client activities.- Blocking the card status, pin, and password of customers that were compromised by fraudsters.- Preparing a comprehensive report detailing the actions taken and the specifics of the case.- Proficient in live transaction monitoring techniques and tools, with experience identifying andpreventing fraudulent activity in high-volume environments.- Highly skilled in identifying and categorizing fraudulent activities, such as true name ID theft, syntheticidentity theft, account takeover, profile takeover, first-party fraud, elder abuse, dormant profiles, andother types of fraud, to drive effective risk management and fraud prevention strategies.- Capable of conducting thorough 360-degree reviews of fraud cases and utilizing the insights gained tomake informed decisions and take appropriate actions to prevent and mitigate future instances of fraud.Tools Using:- Fraud Detection and Prevention: Falcon, ECAMS, SAFIRE, RSA, RDC- Identity Verification: Lexis Nexis, ECIF, DMDC, Bridger- Data Analysis and Reporting: Excel, BO- Customer Support: Partner Care, Phone Finder- Credit Report and Scoring: Experian, FAMT- Others : THEA, ATMTG, DSB Show less

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  Genpact

  Feb 2024 - now

  Senior Quality Control Analyst

  Working With Canada Bank as Senior Quality Control Analyst Team in AML/ KYC / Transactions Monitoring Team.