Imran Shaikh

Imran Shaikh

Customer Service Executive

Followers of Imran Shaikh59 followers
location of Imran ShaikhNasik, Maharashtra, India

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  • Timeline

  • About me

    Assistant Manager - Operations

  • Education

    • University of Pune

      2004 - 2007
      Bachelor of Commerce - BCom Accounting
    • Savitribai Phule Pune University

      2004 - 2007
      Bachelor of Commerce - BCom Accounting and Finance
  • Experience

    • Intelenet Global Services Private Ltd.

      Nov 2009 - Apr 2011
      Customer Service Executive

      Cash application & Reconciliation team member

    • Tata Consultancy Services

      Jul 2011 - Apr 2014
      Process Associate

      • Preparing daily Billing and Bank reconciliation• Daily Cash application (identified & unidentified Cash)• Handling customers query via emails.• Maintaining customer master data.• Preparing month end reports like Stats report, Cash Projection, Aging report and Product reconciliation.• Preparing monthly dashboard & providing support for internal and external audits• Involved in special Aris to Visio project wherein prepared Process flow chart for SAP IT Consultant team. Show less

    • Mettler Toledo In

      Jun 2014 - Jul 2019
      Billing Specialist

      • To ensure timely & accurate billing to customer • Processing & generating invoices• Preparing monthly MIS reports• Preparing monthly accrual report• Involved in preparing monthly Dashboard• Acting as Process expert• Plan daily work allocation among team members• Tracking team members daily Productivity• Coordinating with stakeholders for any update or queries

    • Baker Hughes

      Aug 2019 - Jun 2020
      Order fulfillment Specialist

      • Worked closely with the Field Service & Sales teams to create Quote & Sales orders for customers.• Worked on day to day transactional data using SAP (MDM), SharePoint, BOX and other systems to provide key information for project revenue delivery.• Verifying all the documents before Job completed is submitted for billing.Prepared internal SOP, attending weekly calls with the US Stakeholders for updates & queries

    • WNS

      Jul 2021 - now
      Assistant Manager

      Accounts receivable

  • Licenses & Certifications

    • Industrial Accountant

      The Institute of Computer Accountants
      Jul 2007