Bill Lawrence

Experience

• 

  Cellular One

  Jun 1998 - Sept 1999

  Account Executive

  Sales and Business Development in assigned geographies, prospecting, account planning, account management. Developing both SMB clients as well as Government clients.

• 

  GE Capital

  Jan 2001 - Jan 2005

  Service Delivery Manager

  IT Services and projects.

• 

  Compucom

  Jan 2005 - Dec 2016

  Business Development, Product Management, Channels and Alliances, Business Intelligence, Sales and Marketing, Solution Development, Training, Business Planning, Solution Architecture. Strategies responsible for delivering growth and business alignment. Product Management and Development for all infrastructure and cloud capabilities. Security solutions, networking, compute, storage, public and private cloud capabilities, file sync and share solutions, cloud orchestration, infrastructure management solutions. Responsibilities included operations for Datacenter, Network, Security, Infrastructure monitoring and management, application development and support for all customer facing applications and portals delivering more than 3 million resolutions to more than 300 customers across multiple industries. Managing a globally distributed team of over 600 IT professionals. Supporting sales and account management, development of pricing models and GTM strategies. Account management, service delivery management, and P&L ownership for assigned strategic accounts for global customers. Services across the technology spectrum from all aspects of the infrastructure, services desk, application packaging and more.

  • VP Cloud Strategy and Commercial Operations

    May 2015 - Dec 2016

  • VP Portfolio Management Cloud Technology Services

    Jun 2013 - May 2015

  • VP Service Delivery Global Technical Operations

    Nov 2009 - May 2013

  • Account Management Director

    Jan 2005 - Nov 2009
• 

  Creative Realities, Inc.

  Jan 2017 - Jan 2018

  Vice President Of Services
• 

  Institute for RPA & AI (IRPA AI)

  May 2017 - now

  Global Director Automation and Implimentation

  Service Delivery, Customer Success, Installation, Configuration, Automation and driving maximum Time to Value for customers.

• 

  ChoiceWORX

  Feb 2018 - now

  Vice President Customer Success