Abhishek Pandey

Experience

• 

  Fidelity Investments

  Apr 2016 - Jun 2016

  Intern

  • Analyzed the impact of Planning and Guidance Hub on overall customer engagement vis-à-vis the old retirement planning and investment strategy tools• Analyzed primary research data pertaining to Brand Image and Awareness and Loyalty to find linkages with the online experiences• Undertook web analytics and text analytics to understand interaction levels of users with the web experience• Studied Enterprise Data Warehouse data to link up the money flows with the change in the web experience Show less

• 

  Fidelity Investments

  Apr 2017 - Jul 2022

  Analytics touchpoint for Android platform and Client ID and Experience teamsDeveloping analytics practice around server log data and application performance monitoring toolsStakeholder management for ClickTale processesEnabling and assisting teams regarding User Experience Analytics needs Enhancing customer experience on website and mobile platforms using data driven analysis.Consulting business teams to identify and resolve their analytic requirements for mobile app campaigns and providing digital solutions for content and experience optimizationHandling cross functional program management for ClickTale facilitating Experience Analytics. Stakeholder management for ClickTale processes

  • Lead

    Jan 2020 - Jul 2022

  • Senior Analyst

    Sept 2018 - Jan 2020

  • Analyst

    Apr 2018 - Aug 2018

  • Management Trainee

    Apr 2017 - Mar 2018
• 

  Gartner

  Jul 2022 - now

  Digital Product Manager