Deep Enrich
SukhvindeR BhardwaJ
Customer Service Associate (Travelocity)
692 followers
New Delhi, Delhi, India
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About me
Driving Business Growth & Customer Retention as an Account Manager in Event Solutions | Translating Challenges into Opportunities
Education
Shobhit University
2010 - 2013B.Com Business/Commerce, General
Experience
WNS Global Services
Apr 2008 - Jul 2010Customer Service Associate (Travelocity)- Travel Planning- Vacation Packages- Hotel Bookings- Selling/Upselling Inbound
Dell International Services India Private Limited
Aug 2010 - Mar 2013Technical Support Associate- Soft Skills Training- Corporate Communication- Personality Development- Motivational Skills- Team Management- Customer Services- Resolution Expert- On the Job Trainings
Bridge Intelia
Jan 2012 - Jan 2012Trainer- Communication Training- Interpersonal Skills Training- Soft Skills Training- Corporate Communication
Cvent
Mar 2013 - nowKey Skills:- Client Relationship Managment- Customer Success- Account Management- Team Management - Client Success - Client Relations- Mobile Event Solutions- Event Management- Strategic Project Management
Account Manager
Jan 2024 - nowLead Solutions Specialist
Feb 2023 - Jan 2024Senior Solutions Specialist
Feb 2021 - Feb 2023Solutions Specialist
Sept 2018 - Feb 2021Product Consultant
Mar 2013 - Sept 2018
Licenses & Certifications
T3 (Train the Trainer), Learning Academy, WNS Global Services
Learning Academy, WNS Global Services- View certificate
Crisis Communication
LinkedInMar 2020
- View certificate
Communication within Teams
LinkedInApr 2020 - View certificate
Time Management Fundamentals
LinkedInMar 2020
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